NurseMatch is a boutique recruitment agency that connects Canadian and U.S. nurses with high-quality jobs in the United States. We carefully select client hospitals that offer competitive pay, excellent working environments, and foster professional growth. Our faith-based approach is aimed at providing exceptional care and service to both our nurses and our clients. Our goal is to work with like-minded hospitals that offer quality career opportunities.

Organize and coordinate campus recruiting activities via virtual events. Manage set-up of events: Coffee Chats, Superdays, 101s, etc. Primary duties include event creation, data collection, data selection, event invitations, event attendance, and facilitating Zoom calls.

Managing heavy calendaring, arranging extensive travel, project coordination, and processing expense reports for multiple Board Members. This role requires high attention to detail, to ensure each BOD's business stay separate and organized while keeping high confidentiality for each member.

Expense reporting for 5 Executives and 3 Executive Assistants through Workday. I was able to provide support and organizational tools to help EAs stay organized and current on their Executive's expenses.

I booked flight and hotel accommodations, created, planned, and managed major projects for the Southern Regional Board of Directors from start to completion; including contract negotiations, creating artwork by obtaining high-resolution logos from sponsors, creating / organizing welcome packets and name badges, worked closely with hosting resort hotels to ensure room nights were booked within contract requirements, established and managed EBO and all audio / visual needs, coordinated internal Sales Meetings and worked directly with Manufacturers to solve any issues or concerns our customers may have had.

I developed policies and procedures for records/data management system. Set up and maintained records/data management system to capture all record control requirements, including maintenance of files, quality assurance, and compliance.

In this highly confidential role, I submitted applications to the Texas Department of insurance to clear background checks and clearances. In addition, I also provided administrative/customer service support for five full-time Financial Representatives and five Intern Financial Representatives.

I was responsible for the direction and coordination of a District Office, oversaw training and development of partners and staff, and directly / indirectly managed and made effective staffing decisions.

I facilitated the flow of candidates through the recruitment process and worked closely with recruiters and external headhunters, to guide the best candidates through the interview and hiring process.

In this highly confidential role, I submitted applications to the Texas Department of insurance to clear background checks and clearances. In addition, I also served as the sites Technology Coordinator and prepared and equipped all employees with computers and trained them to the proprietary systems

I assisted callers on account inquiries, customer complaints and support issues in a fast-paced / high-call volume call center while being monitored by the quality team to, ensure the highest level of customer service was being delivered. I received perfect scores on DALBAR recorded calls and received a Certificate of Excellence in customer service; repeatedly exceeded manager’s expectations and standard statistical requirements.