Delmar B. Email & Phone Number

Pueblo, CO, US

Colorado Springs, Colorado, United States

Contracted by the Naval Information Warfare CenterInstall new and upgrade existing telecommunications infrastructure in secure facilitiesObtain and maintain industry standard training and certificationEngineer solutions to undocumented and unforeseen complicationsInstall new and upgrade existing networking equipment

Pueblo Chemical Depot

Contracted by the Pueblo Chemical DepotDeploy and maintain copper and fiber optic telecommunications infrastructure.Maintained non-standard network topology and equipment within a mixed technology environment.Performed repair and installation of telecommunications infrastructure following catastrophic event.Configured and installed infrastructure for new.

Pueblo Chemical Depot

Contracted by the Pueblo Chemical DepotDeployed and maintained NIPR devices across environmentPerformed Office migrations and Windows 10 version upgrades throughout environmentDiagnosed and resolved user access in Operational Command during unscheduled network outageTrained new Helpdesk Technicians in common and specialized IT technologies and practices

Pueblo, Colorado, United States

Contracted by the Colorado LotteryDeployed large scale software updatesWorked as part of a team to maintain statewide systemsProvide support for field engineers and clientsDiagnosed and resolved a range of software and connectivity issues while furthering training

Pueblo, Colorado, United States

Contracted by the U.S. Federal Government Census ProgramProvide support for office computer hardware, software, and account issuesWorked as part of a team in large scale deployment and decommissionProvide day to day end user break/fix supportHold and maintain Public Trust clearance

Colorado Springs, Colorado, United States

Contracted by The Microsoft CorporationTroubleshoot and resolve high impact technical events for clients of varying scale on the Microsoft Azure platformWork with colleagues to share knowledge, experience, and resourcesMeet enterprise SLAs

Pueblo, Colorado, United States

Contracted by Arris International LimitedIdentified and diagnosed high impact technical concerns quickly, so that patches may be deployed with minimal customer down time.Explained issues and solutions to customers clearly, concisely, and in a fashion that the customer understands.Helped to develop tools and documentation to assist agents on the phone.

La Junta, Colorado, United States

Independently Contracted by the Hyatt Law OfficeIdentified and resolved current technical issues as well as identified potential future issuesInstructed and trained users in proper technology usage and information securityUpdated and maintained office devices while training users to do the same