Jon Delmendo - Psm2, Pspo Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Washington, United States

• Led the end-to-end delivery of high-profile enterprise projects, consistently achieving a 95%+ on-time and on-budget delivery rate in both Agile and Waterfall environments.• Defined and communicated project scope, objectives, and resource needs, translating technical requirements into user-friendly stories and prioritizing iterative release cycles.• Owned product roadmap strategy, ensuring alignment with organizational goals and customer expectations, consistently exceeding strategic objectives and project deliverables.• Mentored a team of Product Managers/Owners, improving delivery efficiency by 20% through best practices in backlog prioritization and user story refinement. Fostered cross-functional collaboration to drive high-quality product outcomes through continuous feedback and data-driven decisions.• Collaborated closely with executive leadership as an Agile Coach, providing guidance on strategic direction, project prioritization, data governance, and change management.

Seattle, Washington, United States

• Led, consulted, and/or mentored product development and software engineering teams on Agile methodologies and best practices in hybrid environments.• Established a record of increasing product usage by over 10%, significantly enhanced team productivity and delivery of value, and recapturing significant lost revenue through data-informed analysis with SMEs and Product Management staff.• Cultivated an environment of continuous improvement, improving customer satisfaction, reducing development times, and increasing user engagement.• Coached cross-functional teams in delivering large, complex technical projects, emphasizing Agile methodologies, Lean process improvement, and design thinking concepts. Encouraged team accountability and transparency to enhance customer experience.• As Scrum Master, collaborated with cross-functional teams (Engineering, UX, QA, business, etc.) on requirements gathering, specification writing, workflow diagrams, backlog refinement, prioritization techniques, and development of initiatives, epics, and user stories.

Greater Seattle Area

Co-founded and led a boutique agency, merging two consulting firms. Spearheaded strategic initiatives, specializing in WordPress and Shopify development with expertise in JavaScript/ES6, jQuery, PHP, Python, Bootstrap, Foundation, and MySQL. Key roles and skills:• Managed paid search/SEM accounts, optimizing SEO for enhanced online visibility, demonstrating strong analytical skills in successful digital marketing campaigns.• Demonstrated comprehensive technical proficiency, handling front-end/back-end development, DNS management, website hosting, and ongoing maintenance for optimal website performance.• Developed eCommerce websites, addressing diverse technical requirements through technical consulting for clients, partners, and non-profits.• Utilized diverse technologies, including JavaScript/ES6, jQuery, PHP, Python, Bootstrap, Foundation, and MySQL, solving complex challenges in web development.• Managed end-to-end project lifecycles, from discovery and planning to development, QA, and release to dev, staging, and production environments, ensuring successful deliverables.• Implemented performance monitoring strategies for continuous improvement in website functionality and user experience.• Demonstrated expertise in data reporting using Excel, Google Analytics, and other tools, providing valuable insights for informed decision-making.• Maintained a client-centric focus, prioritizing needs and delivering tailored solutions throughout the project lifecycle.

San Diego, California, United States

• Servant Leader to multiple Scrum teams building Cloud-based IoT services, large-scale data products, vertically integrated hardware + embedded software stacks, mobile apps, and desktop software; Facilitated all Scrum ceremonies and coached engineering teams throughout the Sprint cycle.• Established a robust framework for Agile using Scrum, including the creation of executive dashboards using metric analysis in Jira in conjunction with internal tools, offering actionable insights that contributed to continuous improvement initiatives and increased satisfaction of our customers.• Collaborated directly with executives and professional engineers (PE’s) to manage expectations, and dependencies, report on Agile metrics (Velocity, Burndown, Cycle Time, Defect Density, team happiness, etc.), managed software rollouts and rollbacks, and identified areas of improvement.• Primary software developer of an internal workflow management tool (using CakePHP for our backend, Angular for the frontend, Pentaho as our ETL, using MySQL on RDS, and hosted on AWS EC2). Worked directly with co-located and remote staff on the full SDLC.

Poulsbo, Wa, United States

• Servant Leader to multiple Scrum teams building Cloud-based IoT services, large-scale data products, vertically integrated hardware + embedded software stacks, mobile apps, and desktop software; Facilitated all Scrum ceremonies and coached engineering teams throughout the Sprint cycle.• Established a robust framework for Agile using Scrum, including the creation of executive dashboards using metric analysis in Jira in conjunction with internal tools, offering actionable insights that contributed to continuous improvement initiatives and increased satisfaction of our customers.• Collaborated directly with executives and professional engineers (PE’s) to manage expectations, and dependencies, report on Agile metrics (Velocity, Burndown, Cycle Time, Defect Density, team happiness, etc.), managed software rollouts and rollbacks, and identified areas of improvement.• Primary software developer of an internal workflow management tool (using CakePHP for our backend, Angular for the frontend, Pentaho as our ETL, using MySQL on RDS, and hosted on AWS EC2); Worked directly with co-located and remote staff on the full SDLC.

Greater Seattle Area

• Directed digital marketing, eCommerce, and web development with 15+ direct reports. • Co-led development of an internal, real-time, integrated revenue reporting & metrics dashboard for analysis of financial and customer retention data using primarily Open Source software. • Streamlined and optimized product development lifecycles (from development & testing to deployment & post-launch optimization), resulting in a 25% reduction in development costs and a massive improvement in time-to-market for feature releases.• Boosted eCommerce revenue of Internet security software from $2K/month to $20MM/year based on data-driven analysis of KPIs. Implemented continuous improvement processes, an Agile development environment, and improved DevOps with on-demand release and revert capabilities.• Managed internal ad platform and $60K monthly SEM marketing budget with a net positive ROI across Google, Facebook, Bing, and more. Collaborated with clients like Disney, AT&T, and Motley Fool on ad creation and marketing strategies. Managed team running a co-located SpinBox ad platform.

Seattle, Wa

• Critical partner in the research and development of mobile and web-based products, resulting in a 300% growth in revenue. Featured in local NPR interview: https://www.knkx.org/business/2013-09-03/developers-microsoft-should-sell-windows-phones-to-businesses • Reported directly to CEO and managed team of app developers, project managers, designers, SDET, customer support, and marketing staff. • Responsible for product development budget in excess of $5MM/year and responsible for the development and execution of a portfolio of eight products, apps, or services.• Used data-driven decision making processes using A/B testing and multiple analytics to drive product enhancements and strategic pivots, boosting conversions by 20% and increased usage of key features.• Led product, marketing, and development teams across all stages of product development including product definition, planning, QA, release, maintenance, updates, and post-launch optimization.

• Delivered comprehensive IT services, including website development and digital marketing solutions.• Specialized in advanced areas such as bespoke WordPress theme and plugin development.• Expertise in SEO consulting, with a focus on optimizing large-scale websites exceeding 1 million unique monthly visitors.• Successfully collaborated with Technorati Top5 sites in their respective niches.• Provided strategic solutions aligned with the unique digital needs of clients.

Pearl Harbor, Hi

Proudly served in the US Navy as a submarine warfare qualified Radioman aboard the nuclear submarine USS San Francisco (SSN-711). Duties included electronics maintenance and repair, as well as attending to cryptographic security and control.