Darren Elmore Email & Phone Number

Auckland, New Zealand

This role involves overseeing and managing all aspects of Ricoh's service department and I am responsible for ensuring that service operations run smoothly and efficiently, and that customer needs are met in a timely and satisfactory manner. This includes setting the service strategy, managing a team of service leaders, and ensuring that effective communication with customers is maintained. As GM, I am also responsible for establishing budgets, implementing processes for continuous improvement, and providing leadership and guidance to the team. The goal of this role is to achieve high levels of customer satisfaction, maximise business performance and develop the leaders of tomorrow.

Auckland, New Zealand

I am responsible for the planning, delivery and success of all matters relating to Service for Ricoh NZ. My main area of focus is on meeting the requirements for delivering a Service strategy to cope with the changing needs of both Ricoh and our customers. As an organisation, Ricoh must adapt to the challenges of change that we face in business and embrace new technologies to help streamline operations and deliver exceptional customer service. The customer experience drives our goal of being the service provider of choice in NZ.

Auckland, New Zealand

It's all about "finding a better way" to ensure that our people can focus on improving the business instead of on the task at hand. Innovation is the key to this and as such I am working with small innovation teams across the country to support ideation and collaboration. My role also incorporates elements of Organisational Development and supporting HR projects to get the best people onboard and help to grow and develop talent through professional development and employee engagement activities.

Auckland, New Zealand

I led the technical support and training department for Ricoh NZ, this involved dealing with pre and post sales support inquiries and the training of core and product knowledge to service staff. Additional duties include ownership of our ISO27001 certification and looking for ways to continually improve business processes.

Auckland, New Zealand

Auckland, New Zealand

Oxford, United Kingdom

Northampton, United Kingdom

Transitioning To C-Suite Programme, Organizational Leadership

This modular programme is designed to help transform talented managers into executive-ready leaders. You are introduced to the differences.

Master Of Commercialisation And Entrepreneurship (Mce)

The programme provides opportunities to engage in seminars and networking events that draw on the expertise of some of New Zealand’s.

Post Graduate Diploma In Business, Business Administration And Management, General

BusAdmin761 - Management BusAdmin762 - Marketing BusAdmin763 - Quantitative Analysis BusAdmin764 - Accounting BusAdmin765 - Finance.

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