David Deloach Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, Us

Specializing in converting large, vague, complex issues with systems, processes, and/or business relationships into understandable, manageable, simplified, improved, remediated situations. Leveraging tools such as Power BI to create interactive dashboards for tracking operational KPIs, financials, processes, and complex project/program management to transform vast amounts of data into understandable management level information. Since establishing the practice in 2019, engagements have included:• Created a detailed business plan road map for a new music/record label operating in Hyderabad, India• Mapped data flow of complex undocumented $300M in-house application built by multiple entities• Documented the State Budget & Senate Finance Ways & Means processes for Tennessee's Governor• Project management of IT integration for a national healthcare acquisition• PMO for a $20M IT consolidation initiative for a Fortune 100 company• PMO for a large data center relocation for a Fortune 500 company• PMO in green field build out of cloud hosted Disaster Recovery environment for a Fortune 500 company• Created an overview of a complex joint venture for the CEO of a Fortune 10 company• Provided forensic evidence for multi-million dollar corporate lawsuit

Performed with numerous bands in thousands of gigs in venues ranging from rock bands in biker bars, to country bands at the Grand Ole Opry, to playing with the Nashville Symphony at the Schermerhorn Symphony Center, to performing for an audience of 30,000 for the President of the United States on live international TV. I've also worked on numerous recording sessions with Grammy winning producers and perform as a solo guitarist. In 2007 I published a 374 page scale/mode/arpeggio text book which has been used at the Berklee School of Music in Boston. This book was hand selected by jazz icon Jamey Aebersold to be included in his catalog of jazz educational resources at JazzBooks.com. You can find my music on iTunes and Amazon.

Nashville, Tennessee, Us

Transition and remediate undocumented/complex/challenging systems, environments, processes, and relationships into a clarified/categorized/documented operations with minimized technical debt. Work alongside IT and business leaders to develop and implement strategic and tactical IT roadmaps to optimize outcomes of physicians and clinical staff across partner practices (Tennessee Oncology, West Cancer Center, New York Cancer and Blood Specialists, and Arizona Blood & Cancer Specialists).Proactively provide peers and leadership with information/insight to transform diverse IT regions into a standardized efficient environment by delivering mapping of the enterprise architecture processes with financial analysis. Proactively map the enterprise IT environment (infrastructure, data, applications, and vendor partnerships) and work alongside peers/leadership to optimize architecture (e.g. create Application Portfolio for 458 systems, Microsoft licensing renewal, in depth circuit analysis, contract analysis, etc.). Proactively map the enterprise IT processes, and work alongside peers/vendors/leadership to optimize effectiveness and efficiency of deliverables (e.g. rapid build out of net-new practice in Arizona). Develop efficient processes/play book for current and future acquisitions, integrations, and growth.Analyze historical trends to extrapolate strategic and tactical roadmaps addressing current/future opportunities and risks. Work alongside peers/leadership to maximize proactive operations, disaster recovery/BCP. Provide peers/leadership with information, roadmaps, and an actionable transformation strategy to support growth and analyze and solve complex problems. Develop and support methodology of tracking and reporting key metrics needed for efficient leadership planning.

Atlanta, Ga, Us

Oversaw design, outsourced operations, and disaster recovery of data, voice, and wireless networks, Windows & UNIX servers, VMWare environment, CITRIX, storage/BUR, and SQL & Oracle databases. Managed this operation thru complex transition from in-house operations to outsourced support with HP in 2011, oversaw HP's (a.k.a. DXC) infrastructure operation/performance of this $38 million/year engagement for 7 years, and managed separation of HP/DXC infrastructure services from Sharecare in 2018. All outsource management required deep/thorough knowledge of massive contract. Key team member of IT transition/integration for Sharecare's acquisition of Healthways and divestiture from Tivity Health/Healthways in August 2016. Additional accomplishments include analysis and selection of Storage/BUR refresh solution, migration of voice services to SIP architecture, and identified savings of over $300k in 2017 via audit of vendor invoices.Managed engineering and operations of voice, data, and wireless networks for world headquarters, data centers, and 14 call centers. Successfully transitioned struggling team into an excellent operation - moving from 95% reactive work to 80% proactive via the implementation of efficient processes, documentation, and communication. Reduced spend by $1.8M in 2010 and $1.3M/yr ongoing. Spearheaded strategy to transition from Avaya PBX/ACD platforms to Cisco VoIP. Drove acquisition and deployment of CompuWare Vantage to monitor complex applications.Mapped/Documented complex application design/data flow, as well as audit/revamp of disaster recovery and business continuity planning.

Norcross, Ga, Us

Client interface and operations/program management for technical engineering team focusing on health care initiatives including system architecture, engineering, and implementations of large scale deployments (e.g. Community Health Systems acquisition of 40 Triad hospitals - $5M Pro-MED E.D. deployment, $4M WAN/Server deployment, etc.). Heavy involvement in development of billing processes and systems as well as business model refinement and financial/accounting analysis.

Frankfurt Am Main, Hessen, De

[Bankers Trust '93 - '99/Deutsche Bank '99 - '07]. Managed infrastructure operations (Network, Server, Deskop, Voice, A/V, Call Centers, Print Centers, Help Desk) for multiple locations across North America including trading floors opertions at the Chicago Board of Trade and Chicago Mercantile Exchange. Heavily involved in large scale aquisition and divestiture initiatives including Bankers Trust, State Street, Met Life, and Scudder. Key role in rebuilding network after loss of national data center and HQ on 9/11.

Worldwide, Oo

Managed PBX support, configurations, traffic analysis, VPN, toll fraud security, and moves/adds/changes for 80 practice offices across North America. Replaced PBX system for D&T office in World Trade Center, NYC. Managed all telecom operations for National Data Center.

Charlotte, Nc, Us

From 1985-1989 performed multiple high level consulting projects, several of which were published in leading banking periodicals (see PUBLICATIONS below). Broke Wells Fargo's armored car monopoly by bringing Brinks to Nashville. From 1989-1991 Managed Telecommunication operations for over 50 locations. Created customer service call center and implemented/programmed front end voice response system for first telephonic 24x7 IVR in the Nashville banking community.

Reston, Virginia, Us

Created schematic drawings for F-16 Inertial Navigation System and Attack Avionics weapons systems. Performed computer analysis for the F-16 inertial navigation system, and bomb-toss trajectory models for the Royal Australian Air Force's F-111. Worked in top-secret environment supporting team of engineers and Ph.D.'s.

Grad School - Business

B.A., Theology

Jazz & Classical Guitar

Aerospace Engineering

Aerospace Engineering