Delon Lee Email & Phone Number

Singapore

Lead team of 3, overseeing account management support for a sales team of 20+ across APAC, actively supporting new client sales and driving client renewals. Expertise in product and pricing model strategies, advising on key account execution, and complex deal negotiations. Core responsibilities:- Key Account Management - Strategic Planning & Market Analysis - Business Development- Market Penetration Strategy- Customer Relationship Management- Project/Event Management- Tender & Contract Negotiations- Stakeholder Management- Sales Team Engagement & Training - Cross-Cultural Team Leadership & Talent DevelopmentAchievements:- Secured >90% country renewal rate by spearheading high-value account & focused sales strategy.- Boosted sales revenues by 10%, resulting from doubling annual flagship marketing events with a 20-30% increase in attendance and lead generation.

Singapore

Drove eBooks revenue and usage growth across the Asia Pacific, overseeing >100 strategic client accounts, managing agents, distributors and channel partners. Championed consultative selling, aligning internal sales strategy with new methodology. Core responsibilities:- Market Analysis & Planning - Strategic Client Account Management- Market Penetration Execution- Partnership Growth & Channel Management - Solution Selling - Sales Operations Management- Sales & Expenses Forecasting- Business Process Optimization- Budgeting & Contract Negotiations- Stakeholder Management- Client Relationship Management- Sales Team Training & Coaching- Performance ManagementAchievements:- Exceeded country sales targets by >10% for 2 years, resulting from comprehensive market analysis and re-positioning of market penetration strategy. - Surpassed territory sales target by 10%, by devising new incentive structure to stimulate new sales and faster deal closing. - Generated YOY revenue growth of >14%, reduced customized sales kit preparation time by > 5 person hours, and slashed client decision-making timeframe by 50%, through development, automation and rolling out of proprietary sales enablement tool company-wide. - Awarded Global Innovation Award (2015) and Initiative Award (2014) for sales enablement tool, in recognition of significant achievement and contribution.- Reduced turnaround time for generating agreements from multiple emails to 2 emails (average), by streamlining purchasing order requirements on a standardized template.

Singapore

Oversaw full spectrum of strategic account management and solution sales portfolio, including pre-sales and post-sales activities, formulating customized application solutions through consulting with clients. Core responsibilities:- Market Research & Analysis - Business Planning & Development- Strategic Client Account Management- Client Advisory & Consultation- Sales & Pipeline Management- Key Tender & Contract Negotiations- Stakeholder ManagementAchievements:- Secured landmark deals worth >SGD$1.8M from government and commercial sectors, resulting from competitive and cost-efficient proposals.- Increased sales of >SGD$300K from existing accounts, through effective consulting with clients to understand changing requirements, and pro-actively updating clients with software developments.

Singapore

Managed sponsorship pipeline to support key industry conferences; built relationships with senior industry leaders to identify opportunities to reach target customers, through speaking engagements, campaigns and exhibitions.Core responsibilities:- Industry Research & Analysis- Strategic Partner Engagement - New Business Sales & Pipeline Development- Consultative Selling- Client Relationship ManagementAchievements:- Secured key sponsor worth SGD$24K within 1 month, achieving 50% of quota, resulting from extensive client research.

Singapore

Oversaw portfolio of strategic client relationships for 20 Global Major Accounts, executing global contracts in local markets across Asia, directing entire go-to-market strategy. Achievements:- Increased sales of >SGD$700K through effective implementation of Solution Selling. - Surpassed sales targets by >5%, clinching deals worth >SGD$2.5M with key clients such as Nalco Pacific Sony Electronics Asia Pacific, Sumitomo Corporation Asia, JP Morgan Chase Bank and Lombard Odier.

Singapore

Drove business growth of top 100 small & medium-sized enterprises (SME) clients, through cold calls, sales lead generation, industry networking, sale visits and extensive product roadshows.

Gathering, tabulation, submission and maintenance of re-seller’s Loyalty Program reports (Monthly and Quarterly) for eight countries (Singapore, Malaysia, Philippines, Indonesia, Thailand, Vietnam, China, Australia).