With 15+ years of global business operations experience focused on multifaceted business transformation efforts including partnership development, customer success, technology-focused sales, and process improvement, I have been integral to leading teams, ensuring high-percentage growth through revenue acceleration. As a leader with business and technology acumen, it is my passion to establish critical relationships while leveraging highly successful methodologies for globally known technology clients. I am consistently utilizing advanced sales training and coaching efforts to influence marketing campaigns and expand the ecosystem, all while managing multi-million-dollar budgets.Key Achievements Include: - Cultivate lasting relationships with stakeholders in Mid to Enterprise-level accounts- Attract and vet new technology partners and client opportunities, onboard and negotiate agreements, and develop go-to-market plans with selected stakeholders to exceed goals by 9X - Manage established partnerships for Software and Commerce platforms including SAP commercetools VTEX Chargebee Salesforce and Shopware, Fulfillment Partners including UPS D&H Ingram and Amazon, and System Integrators like Perimeter and Apply Digital- Strong global “Thought Leadership” team leader working with 600 employees across India, Singapore, Europe and North America to influence growth and contribute to Ameex’ awards including Acquia Engage Awards, Inc 5000, and Gartner Emerging Company in Digital Workplace- Cultivate lasting relationships with stakeholders in Mid to Enterprise-level accounts- Managed the Drupal Association Supporting Partner Program by identifying Agencies, Corporate, and Higher Education contributors and designing conversion campaigns to generate funds and built comprehensive programs resulting in fundraising expansion 10x- Led a team of 16 Service Agents to identify and evaluate customer service bottlenecks for mobility products and CPUs to ensure the delivery of “The Apple Experience,” resulting in consistently achieving 90% to 100% in customer satisfaction ratings- Directed a team of 40 Specialists to build new business, mixed media, public relations, and investor relations programs for the IT, mobile, and telecom verticals- Cultivated, contracted and closed opportunities, and created and executed strategic marketing and communications plans for technology clients such as Adobe, Apple, HP/Compaq, IBM Informix, Intel, Microsoft, Nokia, NVIDIA, QUALCOMM, Toshiba and many morePlease contact me at delonalang@gmail.com 503.545.6745.