Delorico Scott Email & Phone Number

Pittsburgh, Pennsylvania, United States

United States

United States

Greater Pittsburgh Area

Provided services to UPMC Health Plan Doctors. Ensured that patients procedures where cover and proper procedure codes are billed to proper insurance policies. • Established and managed relationships with health care providers• Conducted provider orientation and educated providers on health plan policies and procedures as needed• Reviewed provider's monthly billing summary and remediated any reimbursement shortfalls• Resolved escalated provider issues and served as a resource to… Show more Provided services to UPMC Health Plan Doctors. Ensured that patients procedures where cover and proper procedure codes are billed to proper insurance policies. • Established and managed relationships with health care providers• Conducted provider orientation and educated providers on health plan policies and procedures as needed• Reviewed provider's monthly billing summary and remediated any reimbursement shortfalls• Resolved escalated provider issues and served as a resource to internal customers• Identified gaps in network composition and acted on prioritizing contracting needs• Collaborated with Sales, Business Development, and Clinical to address provider needs• Promoted use of electronic provider on-line self-service tools• Completed special projects as assigned by senior management• Processed and reviewed claims to ensure Doctors were paid accordingly.• Corrected and Routed incorrect insurance claims to proper department to ensure information was processed correctly. • Documented all call information between provider and advocate for future analysis. • Ensured all doctors understood Insurance Guild lines and Policies for turn arounds (Medicaid & Medicare) Show less

Starbucks

Executed store operations during scheduled shifts by managing 5-10 Baristas to ensure regular and consistent attendance and punctuality. Organized opening and closing duties as assigned. Balanced all cash registers and safe. • Maintained an accurate count of inventory valued at $20K and executed ordering for items needed weekly• Maintained and drafted correspondence for sales step by step procedures for Baristas• Conducted Barista meetings and penned meeting notes for future… Show more Executed store operations during scheduled shifts by managing 5-10 Baristas to ensure regular and consistent attendance and punctuality. Organized opening and closing duties as assigned. Balanced all cash registers and safe. • Maintained an accurate count of inventory valued at $20K and executed ordering for items needed weekly• Maintained and drafted correspondence for sales step by step procedures for Baristas• Conducted Barista meetings and penned meeting notes for future reference.• Collectively gathered inventory for supply order while maintaining FIFO guidelines.• Ensured Baristas followed all Health, Procedure, and Job security guidelines. • Analyzed and Transcribed new floor staffing based on previous years’ hour by hour register print out to ensure proper staffing for each present day. • Monitored customer feedback and worked consistently to resolve customer issues. • Counseled Baristas during rigid times to help ensure job satisfaction and Barista moral. • Confirmed all equipment was in working order, scheduled repairs, and filed orders.• Spearheaded the development of action plans for sales and daily customer satisfaction and instructed team to implement them to exceed organization expectations. • Trained and coached 20+ team members on proper procedures as a Barista and assigned duties, while education on food and coffee products• Followed proper order, receiving, storage, and date marking procures to maintain appropriate in stock levels, freshness and food safety• Ensured Baristas followed Starbucks operational policies and procedures for cash handling, safety and security to ensure safety of all personnel during each shift Show less

Greater Pittsburgh Area

Installed and maintained various appliances through knowledge of safety rules, maintenance manuals and company policies and procedures. Operated computer systems and Sears software to order parts that are needed for the repairs.• Prepared the bill for the installation and repair work and collected the payment for service• Repaired and maintained 200+ various types of gas and electrical household appliances such as dryers, washers, dishwasher and ovens• Regulated the electrical… Show more Installed and maintained various appliances through knowledge of safety rules, maintenance manuals and company policies and procedures. Operated computer systems and Sears software to order parts that are needed for the repairs.• Prepared the bill for the installation and repair work and collected the payment for service• Repaired and maintained 200+ various types of gas and electrical household appliances such as dryers, washers, dishwasher and ovens• Regulated the electrical circuits by performing regular checks with the circuit testers and diagrams• Ordered appliance parts for damaged merchandise.• Utilized Microsoft Office Suite to document issues with appliances. • Record/Filed all damage information. Followed Record Managing Guidelines. Show less

Various Locations

Identified and classified documents or other electronic content according to characteristics such as security level, function and metadata. Implemented electronic document processing, retrieval, and distribution systems. Completed work schedules, managed calendars and arranged appointments. Answered telephone calls and passed on messages. • Administered document and system access rights and revision control to ensure security of system and integrity of master documents• Communicated… Show more Identified and classified documents or other electronic content according to characteristics such as security level, function and metadata. Implemented electronic document processing, retrieval, and distribution systems. Completed work schedules, managed calendars and arranged appointments. Answered telephone calls and passed on messages. • Administered document and system access rights and revision control to ensure security of system and integrity of master documents• Communicated with 20+ customers, employees and other individuals daily to answer questions, disseminate or explain information, and address complaints • Determined document management policies to facilitate efficient and secured access to electronic content• Maintained and updated filling, inventory, mailing, and database systems• Opened, sorted, and routed incoming mail, answered correspondence and prepared outgoing mail• Oversaw 2,500 employees in over three states (Georgia, Arizona, and California).• Directed Awards and Recordings Managing process for Moody Airforce Base, resulting in Moody Airforce Base winning the Daedalian Award• Revamped the Records Managing process allowing easier access for authorized personal. • Maintained Commanders travel information using data analysis abilities (Microsoft Excel)• Corrected and routed correspondence for review before signature by approving authority. Show less

Master'S Degree, Information Technology Management, 3.84

Activities and Societies: National Honor Society

Bachelor Of Business Administration - Bba, Entrepreneurship/Entrepreneurial Studies, 3.76

Activities and Societies: 8x Dean's List Magna Cum Laude SALUTE National Honor Society Society for Collegiate Leadership & Achievement.