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Delphine Secousse Email & Phone Number
Crm and Loyalty Technical Business Analyst
at
Eurostar
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Crm and Loyalty Technical Business Analyst
Location
Brussels, Brussels Region, Belgium
Company size
Who is Delphine Secousse? Overview
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Quick answer
Delphine Secousse is listed as Crm and Loyalty Technical Business Analyst at Eurostar, a with 2594 employees, based in Brussels, Brussels Region, Belgium. AeroLeads shows a matched LinkedIn profile for Delphine Secousse.
Delphine Secousse previously worked as Crm & Loyalty Technical Business Analyst at Eurostar and Customer Marketing Officer -Technical and Data Specialist at Thalys. Delphine Secousse holds Business Analytics : Data Analysis, Big Data, Business Intelligence & Machine Learning from University Of California, Berkeley, Haas School Of Business.
Company email context
Email format at Eurostar
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Eurostar
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Profile bio
About Delphine Secousse
I have a management/Data Analyse background, with a specialization in marketing and Customer Experience.In addition, I have a solid technical culture and a versatile profile.I am interested in challenging positions in project management, ideally in ainternational context.I particularly enjoy projects that involve both strong networking and agood autonomy, as well as a balance between action and design.
Current workplace
Delphine Secousse's current company
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Eurostar
9 roles
Delphine Secousse work experience
A career timeline built from the work history available for this profile.
Crm & Loyalty Technical Business Analyst
Current
Apr 2023 - Present
Customer Marketing Officer -Technical And Data Specialist
Thalys Eurostar merger : Stream LoyaltyStream CRM
Jul 2021 - Aug 2023
Infligth Entertainment - Junior Project Manager
• Statistics and trends:Management and production of usage statistics/customer satisfaction/cost analysis, guaranteeing the reliability and representativeness of the information. Mostly about content consumption and satisfaction. • Data project management: - Menu digitalization project: Long haul fleet (API) - Business intelligence: prediction and optimization tools• Inflight Entertainment software development management: - Current Software updates and general management- Future Software development• IMPACT project:Coordination and deployment of the new audience statistics management tool developed with the IT Innovation service.• Miscellaneous:Participation in projects to improve the customer experience projects about content on board: partnerships, selection of the content (TV, Cinema, Games, Music)
Sep 2019 - Sep 2020
Inflight Entertainment - Product Owner Assistant
• IMPACT project:Management and deployment of the new audience statistics management tool developed with the IT Innovation service.• Statistics and trends:Management and production of usage statistics/customer satisfaction/cost analysis, guaranteeing the reliability and representativeness of the information.• POC "In The Air mobile" App: - Internal communication plan - Elaboration of a customer survey, collect and analysis of responding data • Dashboard creation: Monthly updates and scores for each category (Cinema, Tv, Music, Games). Trends identified or focus on travel class or flight typology. (What's the impact on media consumption) • Miscellaneous:Participation in projects to improve the customer experience (projects about content on board and modification/redesign of the graphical interface projects)
Jan 2019 - Jul 2019
Customer Experience Support
Opening of the 19 Rue CAMBON boutique: • Participation in the organization of events related to the opening • VIP customers care• Pre-opening organization • Press and VIP gift management
Nov 2018 - Jan 2019
International Fligth Attendant - Long Haul
Jun 2017 - Oct 2018
Business Analyst
Aix Coaching
• Marketing and commercial audit of the company• Implementation of an acquisition strategy: launch of a direct marketing campaign (Creation and management of prospect database, creation of HTLM mailing, KPI analysis)• Sales prospection• Participation in workshops (FDJ, SKEMA)
Apr 2017 - Jun 2017
Market Analyst
• Project coordination and monitoring for the launch of a new brand (Image2com)• Launch of a direct marketing campaign (Creation / purchase of a database and database management, creation of HTLM mailing, KPI analysis)• Sales Prospection
Apr 2016 - Jul 2016
Team & coworkers
Colleagues at Eurostar
Other employees you can reach at eurostar.com. View company contacts for 2594 employees →
FM
Florentina Matei
Colleague at EurostarBucharest, Romania
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AH
Adam Heaver
Colleague at EurostarKingston Upon Thames, England, United Kingdom
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SF
Stephen Fielder
Colleague at EurostarCanterbury, England, United Kingdom
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AK
Abdullah Khalid
Colleague at EurostarSaudi Arabia
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MT
Myriam Tissoukai
Colleague at EurostarGreater Paris Metropolitan Region, France
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QA
Quinten Aerts
Colleague at EurostarBelgium
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IM
Iris Mugge
Colleague at EurostarAlmere, Flevoland, Netherlands
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LM
Lucie Mantoux
Colleague at EurostarGreater Paris Metropolitan Region, France
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DL
Debra Locker
Colleague at EurostarTonbridge, England, United Kingdom
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SF
Sara Franco Modrego
Colleague at EurostarGreater Zaragoza Metropolitan Area, Spain
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Florentina Matei
Colleague at EurostarBucharest, Romania
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AH
Adam Heaver
Colleague at EurostarKingston Upon Thames, England, United Kingdom
View →
SF
Stephen Fielder
Colleague at EurostarCanterbury, England, United Kingdom
View →
AK
Abdullah Khalid
Colleague at EurostarSaudi Arabia
View →
MT
Myriam Tissoukai
Colleague at EurostarGreater Paris Metropolitan Region, France
View →
QA
Quinten Aerts
Colleague at EurostarBelgium
View →
IM
Iris Mugge
Colleague at EurostarAlmere, Flevoland, Netherlands
View →
LM
Lucie Mantoux
Colleague at EurostarGreater Paris Metropolitan Region, France
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DL
Debra Locker
Colleague at EurostarTonbridge, England, United Kingdom
View →
SF
Sara Franco Modrego
Colleague at EurostarGreater Zaragoza Metropolitan Area, Spain
View →
5 education records
Delphine Secousse education
Business Analytics : Data Analysis, Big Data, Business Intelligence & Machine Learning
M2 - Master In Management, Tourism & Services Management, With Honnors
M1 - Master In Management, Marketing, Data, With Honnors
Bachelor Of Management Sciences & Statistics, Business, Marketing, Entrepreneurship, With Honnors
Dut Techniques De Commercialisation / Undergraduate Technological Degree, Business And Marketing Techniques, With Honnors
FAQ
Frequently asked questions about Delphine Secousse
Quick answers generated from the profile data available on this page.
What company does Delphine Secousse work for?
Delphine Secousse works for Eurostar.
What is Delphine Secousse's role at Eurostar?
Delphine Secousse is listed as Crm and Loyalty Technical Business Analyst at Eurostar.
Where is Delphine Secousse based?
Delphine Secousse is based in Brussels, Brussels Region, Belgium while working with Eurostar.
What companies has Delphine Secousse worked for?
Delphine Secousse has worked for Eurostar, Thalys, Air France, Chanel, and Aix Coaching.
Who are Delphine Secousse's colleagues at Eurostar?
Delphine Secousse's colleagues at Eurostar include Florentina Matei, Adam Heaver, Stephen Fielder, Abdullah Khalid, and Myriam Tissoukai.
How can I contact Delphine Secousse?
You can use AeroLeads to view verified contact signals for Delphine Secousse at Eurostar, including work email, phone, and LinkedIn data when available.
What schools did Delphine Secousse attend?
Delphine Secousse holds Business Analytics : Data Analysis, Big Data, Business Intelligence & Machine Learning from University Of California, Berkeley, Haas School Of Business.
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