Delphine Secousse Email & Phone Number
Who is Delphine Secousse? Overview
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Delphine Secousse is listed as Crm and Loyalty Technical Business Analyst at Eurostar, a company with 2594 employees, based in Brussels, Brussels Region, Belgium. AeroLeads shows a matched LinkedIn profile for Delphine Secousse.
Delphine Secousse previously worked as Crm & Loyalty Technical Business Analyst at Eurostar and Customer Marketing Officer -Technical and Data Specialist at Thalys. Delphine Secousse holds Business Analytics : Data Analysis, Big Data, Business Intelligence & Machine Learning from University Of California, Berkeley, Haas School Of Business.
Email format at Eurostar
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About Delphine Secousse
I have a management/Data Analyse background, with a specialization in marketing and Customer Experience.In addition, I have a solid technical culture and a versatile profile.I am interested in challenging positions in project management, ideally in ainternational context.I particularly enjoy projects that involve both strong networking and agood autonomy, as well as a balance between action and design.
Delphine Secousse's current company
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Delphine Secousse work experience
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Crm & Loyalty Technical Business Analyst
Current
Customer Marketing Officer -Technical And Data Specialist
Thalys Eurostar merger: Stream LoyaltyStream CRM
Infligth Entertainment - Junior Project Manager
- Statistics and trends:Management and production of usage statistics/customer satisfaction/cost analysis, guaranteeing the reliability and representativeness of the information. Mostly about content consumption and.
- Data project management: - Menu digitalization project: Long haul fleet (API) - Business intelligence: prediction and optimization tools
- Inflight Entertainment software development management: - Current Software updates and general management- Future Software development
- IMPACT project:Coordination and deployment of the new audience statistics management tool developed with the IT Innovation service.
- Miscellaneous:Participation in projects to improve the customer experience projects about content on board: partnerships, selection of the content (TV, Cinema, Games, Music)
Inflight Entertainment - Product Owner Assistant
- IMPACT project:Management and deployment of the new audience statistics management tool developed with the IT Innovation service.
- Statistics and trends:Management and production of usage statistics/customer satisfaction/cost analysis, guaranteeing the reliability and representativeness of the information.
- POC "In The Air mobile" App: - Internal communication plan - Elaboration of a customer survey, collect and analysis of responding data
- Dashboard creation: Monthly updates and scores for each category (Cinema, Tv, Music, Games). Trends identified or focus on travel class or flight typology. (What's the impact on media consumption)
- Miscellaneous:Participation in projects to improve the customer experience (projects about content on board and modification/redesign of the graphical interface projects)
Customer Experience Support
- Opening of the 19 Rue CAMBON boutique:
- Participation in the organization of events related to the opening
- VIP customers care
- Pre-opening organization
- Press and VIP gift management
International Fligth Attendant - Long Haul
Business Analyst
- Marketing and commercial audit of the company
- Implementation of an acquisition strategy: launch of a direct marketing campaign (Creation and management of prospect database, creation of HTLM mailing, KPI analysis)
- Sales prospection
- Participation in workshops (FDJ, SKEMA)
Market Analyst
- Project coordination and monitoring for the launch of a new brand (Image2com)
- Launch of a direct marketing campaign (Creation / purchase of a database and database management, creation of HTLM mailing, KPI analysis)
- Sales Prospection
Colleagues at Eurostar
Other employees you can reach at eurostar.com. View company contacts for 2594 employees →
Bjorn Samaey
Colleague at Eurostar
Ostend, Flemish Region, Belgium, Belgium
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NW
Nathalie Wong
Colleague at Eurostar
Drancy, Île-de-France, France, France
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LM
Laura Médus
Colleague at Eurostar
Chevilly-Larue, Île-de-France, France, France
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AB
Adam Barton
Colleague at Eurostar
Ashford, England, United Kingdom, United Kingdom
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CY
Christie Yvonne
Colleague at Eurostar
Canterbury, England, United Kingdom, United Kingdom
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BS
Boris Sarmosian
Colleague at Eurostar
Amsterdam, North Holland, Netherlands, Netherlands
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CL
Charlotte Legre
Colleague at Eurostar
London, England, United Kingdom, United Kingdom
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BF
Benjamin Faucon
Colleague at Eurostar
Greater Paris Metropolitan Region, France
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MV
Merel Van Der Heijden
Colleague at Eurostar
Haarlem, North Holland, Netherlands, Netherlands
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MP
Mélanie Perré
Colleague at Eurostar
St-Malo, Brittany, France, France
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Delphine Secousse education
Business Analytics : Data Analysis, Big Data, Business Intelligence & Machine Learning
M2 - Master In Management, Tourism & Services Management, With Honnors
M1 - Master In Management, Marketing, Data, With Honnors
Bachelor Of Management Sciences & Statistics, Business, Marketing, Entrepreneurship, With Honnors
Dut Techniques De Commercialisation / Undergraduate Technological Degree, Business And Marketing Techniques, With Honnors
Frequently asked questions about Delphine Secousse
Quick answers generated from the profile data available on this page.
What company does Delphine Secousse work for?
Delphine Secousse works for Eurostar.
What is Delphine Secousse's role at Eurostar?
Delphine Secousse is listed as Crm and Loyalty Technical Business Analyst at Eurostar.
Where is Delphine Secousse based?
Delphine Secousse is based in Brussels, Brussels Region, Belgium while working with Eurostar.
What companies has Delphine Secousse worked for?
Delphine Secousse has worked for Eurostar, Thalys, Air France, Chanel, and Aix Coaching.
Who are Delphine Secousse's colleagues at Eurostar?
Delphine Secousse's colleagues at Eurostar include Bjorn Samaey, Nathalie Wong, Laura Médus, Adam Barton, and Christie Yvonne.
How can I contact Delphine Secousse?
You can use AeroLeads to view verified contact signals for Delphine Secousse at Eurostar, including work email, phone, and LinkedIn data when available.
What schools did Delphine Secousse attend?
Delphine Secousse holds Business Analytics : Data Analysis, Big Data, Business Intelligence & Machine Learning from University Of California, Berkeley, Haas School Of Business.
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