Delphine Carter Email & Phone Number

Birmingham, Al, Us

Fueled by optimism and experience, I embrace my role as an expert in helping companies find candidates differently. Boulo surfaces hidden talent among highly skilled, knowledge-filled individuals whose resumes don't surface on common job boards.Drive innovative, future-of-work solutions for offering peace of mind to job-seekers and employers alike. Create the vision and strategy to execute our mission of helping working mothers and employers achieve their potential. Drive partnerships and secure acquisition and growth opportunities. Lead high-performing teams empowered to accomplish their goals. Push transformational change and solve complex business challenges.For job seekers:• Match with jobs that value your past experience - both lived and professional experience.• Create tech-enabled collaborations and connections.• Deliver success based on members’ results, not visibility.• Support preparation and training for workforce readiness.For clients:• Deliver the best match for the job, not based on a list of keywords.• Provide high-quality, diverse candidates unlikely to surface in other workforce platforms.• Three affordable plans based on how much support you'd like• Bring progress and optimism back to the hiring process.

Boston, Ma, Us

Veteran product management leader driving execution on operations responsibilities including stakeholder and leadership negotiations, business development partnerships, product marketing, cost scoping and team development and training.Move companies toward milestones in key areas.Product management:• Competitive analysis• Market sizing• Backlog research• New feature research• Long-term opportunities• Messaging and positioning• Go-to-market planning and executionIncubator projects:• Market research• Competitive analysis• Pricing research• Requirement write-up (user story format or report)• Feature cost vs. value analysis• Roadmap proposalProduct research:• User feedback testing• User experience interviews• Exit interviews• Recovery interviews• Pricing research

Birmingham, Al, Us

Responsible for delivering an interactive portal experience to retail and consumer packaged goods (CPG) partners in an organization connecting members to fresh groceries and everyday essentials through a user-friendly app.Improved Shipt ecosystem for shoppers, members and associates by:• Finding efficiencies.• Offering insights into development, UX and customer solutions.• Delivering value that strengthened partnerships.

Birmingham, Al, Us

Led team of product managers responsible for the organization's engagement solutions. Focused on establishing product portfolio planning process for all engagement product investments covering business value, customer benefit, and cost.• Oversaw a team of product managers.• Drove team development and training.• Supported the team in delivering innovative solutions.

Birmingham, Al, Us

Delivered innovative solutions in customer-focused, results-oriented role. Exceeded expectations in areas of product knowledge and client requirements. Led communication in product knowledge, both internally and externally.Areas of focus included:• Business process analysis, requirements analysis and product requirements documentation.• Agile software development and software implementation.• System configuration and solution architecture.

Birmingham, Al, Us

Responsible for success of day-to-day operations of Daxko’s Impact Services division. Maintained the organization’s highest quality customer partnership. Managed the marketing, coordinator, data analysis and member engagement teams.Charged with:• Finding scalable solutions for software data mining.• Improving business processes.• Maintaining relationships with large Impact Services customers.• Advising on net promoter score (NPS) processes and member engagement.

Tokyo, Jp

Developed new and existing business for Actos Family Products, Niaspan, and Dexilant. Trained and developed new employees. Managed administrative functions along with cost management and expense reporting activities.Select highlights:• Maintained highest reach and frequency percentages for all ranked physicians for district and region.• Held active leadership positions in district for four of five years.• Exceeded all activity goals, managed care goals, bonus programs and incentive programs.

Provided security-consulting services worldwide to government entities. Assessed clients’ vulnerabilities and conducted on-site evaluation of workplaces, residences and other facilities.• Promoted services and value-add programs.• Grew existing business revenue.• Developed new business opportunities.

Developed and enforced policies, goals and procedures for the client relations program covering 36 client relations managers responsible for 80 percent of the company's revenue.• Developed implementation procedures for acquisitions.• Gathered and analyzed competitive information for each market.• Analyzed sales statistics to monitor preferences and profitability for each market.• Authored standard operating procedure manual and developed and conducted client relations manager training.

Responsible for new business growth, customer retention, problem resolution and contract renewal. Acted as liaison between clients and company. Formulated pricing policies on merchandise. Designed programs for increased sales and production based on market research and analysis.Highlights:• 12 percent increase in customer retention.• 16 percent increase in renewal of contracts.

Ba, French, Psychology

Master Of Arts - Ma, International Relations And Affairs

High School