Delphine Etienne Email & Phone Number

Barcelona, Ct, Es

Barcelona Area, Spain

Development and supervision of Intra-European transport activities within Spain, Portugal, Italy and France, involving Procurement, Pricing, Sales, Operations, Customer Service, and Training.Objectives = Business Growth, Customer Satisfaction, Team and Network enhancement.

Barcelona Y Alrededores, España

Reporting into the Country Manager and leading a team of 2 people.Business Development Manager for JF Hillebrand's Intra European division in Spain.- Business Intelligence- Data Management & Analytics- Pricing Management (team of 2 pricing analysts)- Procurement and Carrier Relationship Management (carrier leader at group level for several key carriers)- Tender Management- Sales Strategy (design and implementation along with the sales teams in Spain and other offices)- Project Management: creation anad development of new services - Sales Support : Fairs, Sales Campaigns, Key Accounts...Target: set and deliver a high and sustained growth rate in both volumes and revenue for one of the group's key development axes.

Barcelona, Spain

Business development, freight negotiation and establishment of sales strategies along with the corresponding offices in Europe. Development of volumes and gross margins to achieve the budgeted amounts in each area. Development of new projects and services within the assigned areas.Previously: Sales & Pricing Specialist EMEA

Barcelona, Spain

- Development of imports and exports through Barcelona port, to and from southern France, specializing in import customs procedures within the E.U. - Key Accounts Customer service : handled logistics at international and local levels for key customers: quotations and personalized follow up (imports & exports, air & sea), supply chain, picking and packing, distribution.

Buenos Aires, Argentina

- Customer Service Supervisor (Oct. 2007 - Jul. 2008)Supervision of a team of 4 people. Decision making in sales and operations issues, reporting directly to the Country Manager. Key Account Management, support to the Operations teams.- Customer service / Inside Sales (Jun. 2003 - Jul. 2008)Freight procurement, quotations and sales follow up, tender management, Key Accounts, sales and customer service strategies.- Oil & Gas Business Development (Jan. - Oct. 2007) Sales campaign: contacted and secured several accounts in the Oil & Gas sector, offering the company’s specialized services and Oilfield Division.

Sedan, France

- Logistics Operator: responsible for the flows to and from the Spanish and Greek facilities, coordination of a daily truck to Spain in close collaboration with the production units and foreign offices.- Internal audit within the Logistics department: study on the causes of national goods returns. Established that the main cause was damage during delivery, after which actions were taken with road transport providers to lower the impact of these incidents on the company image and the costs of replacing the damaged goods.

Master'S Degree, International Business

International Management, Marketing, Economics, Languages Applied to International Business

Master'S Degree, Analysis Of Emerging And Transitional Markets

International Business and Management

Erasmus Student Exchange Program, Business Administration

Activities and Societies: Erasmus Student Exchange Program

Deug, Languages Applied To International Business