Delphine Lecloux
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Delphine Lecloux Email & Phone Number

Responsable des Flux at Carrefour Assurance
Location: Greater Angers Area, France 9 work roles 3 schools
1 work email found @free.fr 1 phone found area 024 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email l****@free.fr
Direct phone (024) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Carrefour Assurance
Role
Responsable des Flux
Location
Greater Angers Area, France
Company size
87278 employees

Who is Delphine Lecloux? Overview

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Quick answer

Delphine Lecloux is listed as Responsable des Flux at Carrefour Assurance, a with 87278 employees, based in Greater Angers Area, France. AeroLeads shows a work email signal at free.fr, phone signal with area code 024, and a matched LinkedIn profile for Delphine Lecloux.

Delphine Lecloux previously worked as Responsable des Flux at Carrefour Banque & Assurance and Responsable Operationnel Experience Client at Chronopost. Delphine Lecloux holds Bts, Force De Vente from Lycée Sacré Coeur.

Company email context

Email format at Carrefour Assurance

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{last}{first_initial}@free.fr
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Profile bio

About Delphine Lecloux

Forte d’une expérience de plus de 15 ans dans la relation client, les diverses fonctions que j’ai occupées m’ont permis de développer des capacités relationnelles et managériales, d’analyse et de synthèse et de conduite du changement. Curieuse, autonome, orientée clients et résultats, j'ai su démontrer grâce à ma persévérance et mon engagement, ma capacité à accompagner durablement les équipes dans le but de fidéliser et satisfaire les clients. Ma certification en lean management m'a permis de développerma capacité à améliorer la performance des activités concernées, dans une démarche d’amélioration continue.

Listed skills include Management, Team Management, Responsable Produit, Leadership, and 17 others.

Current workplace

Delphine Lecloux's current company

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Carrefour Assurance
Carrefour Assurance
Responsable des Flux
Angers, Pays de la Loire, FR
Website
carrefour.fr
Employees
87278
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Company profile
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9 roles

Delphine Lecloux work experience

A career timeline built from the work history available for this profile.

Responsable Des Flux

Current
Carrefour Banque & Assurance

Angers, Pays De La Loire, France

En charge du pilotage des flux omnicanal, mon rôle est de prioriser et optimiser l’activité des conseillers clientèle à distance en fonction des performances commercials et de qualité de service. Mes principales missions sont de : - Piloter et organiser l'activité commerciale et service client multicanal- Prioriser les activités des conseillers afin d’agir sur le taux de traitement des flux, le taux de transformation et le taux de satisfaction clients- Principal interface entre les équipes managériales, marketing digitale, planification et la direction des ventes et relation client- Identifier, analyser les difficultés et/ou dysfonctionnements et optimiser la gestion des activités- 1er niveau support activité flux- Gestion de projet / amélioration continue sur les activités métier

Mar 2020 - Present

Responsable Operationnel Experience Client

Chronopost

Angers, Poitiers, Paris

Principal Business partner, le rôle de l'équipe est de mettre en place des plans d'actions opérationnels et relation client pour répondre aux insatisfactions récurrentes de nos clients. Relai de la voix du client, l'objectif est d'améliorer la satisfaction, la fidélisation de nos clients et réduire le churn.

Apr 2015 - Mar 2020

Responsable Force De Vente Sedentaire

Chronopost

Région De Angers, France

May 2012 - Mar 2015

Négociatrice Immobilière

Alter Immobilier

Alter Immobilier est une agence immobilière qui vous propose en plus des services classiques, un nouveau concept : "La recherche immobilière sur mesure".Plus à l'écoute des acheteurs, et plus en adéquation avec la vie actuelle,vous n'avez pas le temps de courir les petites annonces et les agences immobilières.....Nous recherchons à votre place !!Venez découvrir nos offres : www.alterimmobilier.com !

Nov 2010 - May 2011

International Order Management Manager

Nec Europe

Région De Angers, France

Oder Management ManagerResponsible of 3 ranges of ProductOpen orders management (delivery leadtime and customer satisfaction)Production/ Delivery Management and follow-upPriorities and escalations managementStock ManagementTarget follow-upProduct life cycle management with procurement, marketing…Improving sales orders cycle time, internal processes and customer satisfactionTeam Management : trainings, annual appraisals…

Oct 2005 - Jun 2009

Coordinateur Des Ventes

Nec Europe

Gestion du carnet de commandes des revendeurs et distributeursInterface entre les clients, la production et la logistique, Back up pour les agences en Italie, Espagne et Hollande…

Aug 2002 - Dec 2003

Ingénieur Commercial

Nec Europe

Vente de produits et solutions informatiques,Gestion d’un portefeuille clients (particuliers, revendeurs et PME-PMI),Interface entre le client et le service après – vente / service client…

Jul 2001 - Aug 2002
Team & coworkers

Colleagues at Carrefour Assurance

Other employees you can reach at carrefour.fr. View company contacts for 87278 employees →

AZ Adnen Zarouk Adnen Zarouk Colleague at Carrefour AssuranceTunis, Tunisia View → TA Taleb Adem Taleb Adem Colleague at Carrefour AssuranceJarzuna, Bizerte, Tunisia View → AF Alex Fernando Da Silva Alex Fernando Da Silva Colleague at Carrefour AssuranceCampinas, São Paulo, Brazil View → JC Juan Carra Juan Carra Colleague at Carrefour AssuranceMar Del Plata, Buenos Aires Province, Argentina View → MF Marie Françoise Rouault Masson Marie Françoise Rouault Masson Colleague at Carrefour AssuranceRennes, Brittany, France View → FM Frédéric Mouquet Frédéric Mouquet Colleague at Carrefour AssuranceGreater Rouen Metropolitan Area, France View → SC Serena Caspani Serena Caspani Colleague at Carrefour AssuranceComo, Lombardy, Italy View → LH Linda Hamladji Linda Hamladji Colleague at Carrefour AssuranceGreater Paris Metropolitan Region, France View → RD Rita Di Chiazza Rita Di Chiazza Colleague at Carrefour AssuranceArgentina View → CR Christiane Ranc Christiane Ranc Colleague at Carrefour AssuranceGreater Grenoble Metropolitan Area, France View →
3 education records

Delphine Lecloux education

Bts, Force De Vente

Lycée Sacré Coeur

Activities and Societies: sport,....

Licence, Manager Un Centre De Profit

Groupe Ifg

Lean Management, Green Belt

Xl Consultant

Optimisation et amélioration de processus

FAQ

Frequently asked questions about Delphine Lecloux

Quick answers generated from the profile data available on this page.

What company does Delphine Lecloux work for?

Delphine Lecloux works for Carrefour Assurance.

What is Delphine Lecloux's role at Carrefour Assurance?

Delphine Lecloux is listed as Responsable des Flux at Carrefour Assurance.

What is Delphine Lecloux's email address?

AeroLeads has found 1 work email signal at @free.fr for Delphine Lecloux at Carrefour Assurance.

What is Delphine Lecloux's phone number?

AeroLeads has found 1 phone signal(s) with area code 024 for Delphine Lecloux at Carrefour Assurance.

Where is Delphine Lecloux based?

Delphine Lecloux is based in Greater Angers Area, France while working with Carrefour Assurance.

What companies has Delphine Lecloux worked for?

Delphine Lecloux has worked for Carrefour Assurance, Carrefour Banque & Assurance, Chronopost, Alter Immobilier, and Nec Europe.

Who are Delphine Lecloux's colleagues at Carrefour Assurance?

Delphine Lecloux's colleagues at Carrefour Assurance include Adnen Zarouk, Taleb Adem, Alex Fernando Da Silva, Juan Carra, and Marie Françoise Rouault Masson.

How can I contact Delphine Lecloux?

You can use AeroLeads to view verified contact signals for Delphine Lecloux at Carrefour Assurance, including work email, phone, and LinkedIn data when available.

What schools did Delphine Lecloux attend?

Delphine Lecloux holds Bts, Force De Vente from Lycée Sacré Coeur.

What skills is Delphine Lecloux known for?

Delphine Lecloux is listed with skills including Management, Team Management, Responsable Produit, Leadership, Business Process, Customer Satisfaction, Customer Service, and Gestion De Projet.

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