Lead Passenger Service Representative
Current• Participates in training program that prepares all new contractors (PAAs & PSRs) to be compliant with all company and governmental safety and other applicable regulations and procedures• Monitors, coordinates, and supervises all handling activities related to cargo, security, passenger handling, and aircraft safety on the ground and onboard the aircraft• Maintain communications with crew, ground handling agents and governmental authorities for operational purposes• Analyzes daily operations with intent to improve procedures through Ground Ops management program• Ensure that catering is accurate and meets the established standard per company agreements. Coordinate with catering managers to mitigate any delays or interruptions