Delroy Donaldson Email & Phone Number

Moorestown, New Jersey, United States

Technology Manager At Winslow Board Of Education

• Juniper switch management • Disaster recover management• Automated application deployment • Established and inventory tracking system • VOIP PBX management • Established a management and ordering system • Part and supply management • Ruckus AP deployment and management• Weekly reporting to top level management• Network security • Budgetary management • TV studio (TriCaster)• Standardized testing management • Stem, Steam and Stream project support• Management of five (5) direct report employees

Collingswood, Nj

• Chromebook deployments • Workstation management• TV studio • Application deployment for Mac and PC

Hi-Nella Nj

• Responsible for making all technology decision • Onsite and remote support • Remote helpdesk • Azure, Office365, AD, Exchange, GSuite• Server, switch and firewall management • Website management via Wordpress• RFP and Bid process • Imaging and deployment of workstation• ERate

Somerdale, Nj 08083

• Assist level I thru III onsite technicians • Exchange Management• Server maintenance and management • Fortinet firewall management • AD management (business and local governments • VM management, HyperV and vSphere• Network Access Storage (NAS) • Onsite Support

Moorestown

Moorestown

Network Administrator, Moorestown, NJ 2004 – 2012Functionally responsible for Management of US IT infrastructure. Managed hardware, IP, Analog and VoIP services for (3) three operational centers, 50+ internal users, and 20+ remote offices. Managed data and communication costs of $1,000,000+, directly reporting to North American CFO and global IT Manager.• $50,000 communication cost-reduction, by creating and implementing a web-based training portal and FAQ site.• Increased production by eliminating outages, as a result of building a Network-to-Network (N2N) VPN's with ISP and hardware failover. • Reduced international travel, calling costs and onsite meetings by implementing Polycom based video conferencing between operational centers and workstations. • Eliminated application compatibility issues by standardizing the corporate environment. Switching from GNU (Open Source) licensed applications to industry standards. • Reduced follow-up costs by standardizing the sales and installation process using MS Project.• Installed, trained and created a MS Project client server environment and template for installations. • Communication cost reductions through negotiation and analytics.

Moorestown

Technical Support Specialist, Moorestown, NJ 2002 – 2004Provided Level 2 and 3 support for on-street and off-street parking kiosks. Installed /supported on-site software, and updated/ maintained the Moorestown datacenter PCI platforms in an ISO 9000 environment with a customer approval rate of more than 99%. Provided four (4) hour response from receipt of notification. • Reduced customer reported outages by resolving server and environmental issues related to alarms, transactions, and credit card processing. Received bonuses and recommendations in recognition of these achievements.• Maximized customer profits during sporting events by adjusting rates in real-time. Created tariffs for special events using GUI, SQL scripting and committing changes directly to the Oracle database. • Increased the efficiency and security of the payment process by configuring/ maintaining FTP and websites. Gave customers the ability to upload and retrieval transactional information from client installed applications.• Met contractual obligations by processing daily transactions, alarms and maintenance data from Access, Oracle, MySQL and Data Warehouse applications. • Efficiently resolved preproduction and production issues by reporting findings to central RnD in France using GR Tracker.Senior Engineering Technician, Moorestown, NJ 2000 – 2002Designed interfaces connecting smartcard readers to laundry devices, gate controllers and door access systems. Performed regulatory qualification for NAM products (UL, CSA, FCC and IC)• Managed installation base by creating packages including photographic, CAD and instructions. • Built, benchmarked and tested various products to ensure quality assurance.

Certification, Microsoft Mcsa (70-410, 70-411, 70-412)

Pii - Personally Identifiable Information Certification, Information Technology Security