Deluzor Damasio Email & Phone Number

Waterloo, Ontario, Canada

• Responsible for the implementation of projects for managed and unmanaged clients, as well as utilizing their advanced technical and organizational skills to complete escalated Help Desk tickets which require a.
• Gathering a clear understanding of the impact of assigned projects on both clients\users andcompany's service areas while thinking ahead to achieve clients' business goals.
• Utilizing a documentation system to complete projects to standards and create andupdate detailed directions on how projects are implemented and should be supported.
• Provide customers with instructional material how to use the systems.
• Communication via email, telephone, or in-person meetings with end users to comprehend, diagnose, and solve software or hardware-related issues.
• Installation and configuration of computer networks and systems.

Goiânia E Região, Brasil

• Developed and implemented network topology, system and application security policies and procedures to prevent corporate data from being stolen.
• Discussion with clients/users to discern system requirements for designing solutions,
• Performed complex network migrations, ensuring security and continuity for the business in the shortest possible time.
• Monitored and analyzed network traffic, investigated and documented any security incidents, and provided advice and recommendations to managers on any IT-related issues.
• Configured and maintained networks and servers, updated firewalls, and trained and coordinated new personnel, ensuring that all policies were thoroughly followed.
• Maintained and managed confidential files and records, performed password auditing assessments, and completed professional network vulnerability assessments.

Goiânia E Região, Brasil

• Configured and kept firewalls up-to-date, ensuring all policies were strictly followed.
• Ensured network security through network access development, monitoring, control and assessments.
• Equipment migration from switches, routers and firewalls.
• Performed troubleshooting for system failures and worked to find lasting solutions.
• Coordinated third-party companies regarding acquiring optical fiber and UTP cables for new installations and equipment acquisition.

Goiânia E Região, Brasil

• Maintained optimal network performance by performing network monitoring and analysis of more than 30 branches.
• Configured and maintained updated firewalls, ensuring that all policies were thoroughly followed.
• Ensured network security by developing network access, monitoring, control and conducting evaluations.
• Worked to maintain the confidentiality of the information and network data.
• Performed troubleshooting to system failures and worked to find long-lasting solutions.

Goiânia E Região, Brasil

• Implemented firewalls, realized migrations of servers.
• Implemented services like e-mail, DHCP, file sharing, DNS, Active Directory.
• Provided maintenance, network design, network segmentation, and WLAN configuration.
• Monitored and analyzed the network of the branches and offices.
• Migration of companies.

Goiânia E Região, Brasil

• Administered and monitored servers
• Network Monitoring Provide Business Continuity
• Maintenance of Desktops and Laptops
• End-User Service.

Data Processing Technology, Information Technology

Post-Graduation, Network Integration And Computer Security