• Troubleshooting and resolving all technical issues when they arise.• Performs periodic hardware analysis of computer hardware and software using available technology and testing tools.• Respond to all computer-related issues and provide technical support to all staff members.• Validate all new system and set it up for use.• Installs and configures computer hardware and software packages• Procures new computers and specific software’s for staff usage.• Stay up-to-date with the latest technologies and incorporate new technology into existing units.• Ensures system protection and firewalls is up to date.• Performs periodic maintenance check on systems.• Set up small office home office (SOHO) network and share available resources.• Install automatic clocking system, update staff record and extract monthly record.• Installs a barcode printer on the system for staff usage.

• Setup, install, configure, test and maintain operating systems, application software and system management tools• Evaluates the needs of the company and choosing the most appropriate software, hardware and other IT equipment’s• Ensures the smooth functioning of all IT infrastructures at different level of communications.• Set up and manage official Facebook handles.• Installs and configures computer hardware and software packages.• Ensures system protection, data security general security of IT equipment.

• Performs daily maintenance check routine on all systems, and network devices.• Restructures LAN connectivity for easy identification of Nodes on point-to-point Networks.• Collaborating with the IT department on the deployment and maintenance of network technologies.• Documenting network processes and layouts, as well as enhancing network security.• Supervises CBT examinations, and conduct student training for efficient usage of computer systems.• Carried out weekly checks and maintenance across level II network equipment, ensuring necessary fixes and updates are swiftly resolved.• Install, configure, test and maintain operating systems, application software and system management tools• Received and prioritized support requests to maximize resources utilization.• Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.

• Installing and configuring operating systems and application software.• Overseeing the development and installation of new networking and computing infrastructures.• Selecting the best possible solutions using knowledge of a wide range of available technologies.• Monitoring systems in the existing network to ensure there are no productivity set-backs.• Troubleshooting and resolving all technical issues when they arise.