Dema Al-Kakhan Email & Phone Number

Washington Dc-Baltimore Area

Washington, District Of Columbia, United States

• Servicing clients across multiple industries, including human resources, coaching and wellness, events management. • Conduct market research to understand market, competitive landscape and potential growth opportunities. • Advise small businesses through strategy, operations, and programming.

Washington, District Of Columbia, United States

• Manage day-to-day operations on-site during Farmer’s Markets season at two locations.• Co-lead on product distribution in local markets increasing product presence in the DMV.• Research new business prospects, follow up on leads, conduct sales calls, and set up partnership meetings. • Build and develop client relations leading to increasing sales and client retention. • Conduct product demonstrations to potential buyers and clients.• Deliver exceptional and detail oriented customer service.

Washington, District Of Columbia, United States

• Served as an event specialist for large and small scale events for Washington Parks & People at their primary venue, The Josephine Butler Parks Center. • Liaised with clients to identify their needs and ensure customer satisfaction. • Handled and meticulously coordinated all day of event logistics. • Implemented compliance with insurance, legal, health, and safety obligations. • Oversaw operations with vendors to deliver an efficient and smooth event. • Supervised event preparation activities. • Lead contact during events, assisted vendors and clients by troubleshooting and resolving problems as they arise. • Provided exceptional customer service in fast pace, high risk environments. • Hired, trained and oversaw staff. • Produced post-event analysis and reports.

Washington, District Of Columbia, United States

• Self-management for on-site catering and in-house events including preparation work, building and creating elaborate cheeseboards. • Managed client relationships and provided excellent customer service. • Coordinated events with management and clients. • Led Cheeseboard Building classes and events to groups of people up to 30.• Adhered to all food safety and personal safety requirements and procedures.

Washington, District Of Columbia, United States

• Worked with the Executive Director and Development Team to oversee grant and fundraising management and OCU communication strategies. • Secured over $2 million in annual and organizational funding from diverse sources including foundation, government, and corporate funding. • Co-wrote and/or developed successful grant applications and proposals for the United Way, National Endowment for the Arts (NEA), DC Commission on the Arts and Humanities (DCCAH), Office of the State Superintendent (OSSE), Annie E. Casey Foundation, Herb Block Foundation, DC Rotary Club and many other funders.• Utilized Salesforce to create sustainable funding pipeline, forecast future revenue, generate leads, manage donor and volunteer database.• Established and cultivated partnerships with over 70 local foundations and businesses.• Researched and analyzed new business opportunities that led to donor and sponsorship expansion. • Secured over $40,000 in in-kind donations for annual fundraising events. • Developed and implemented strategies to increase major and planned gifts by 15%. • Implemented and managed the annual giving campaigns increasing donations by 42%. • Cultivated and stewarded individual monthly donor relationships increasing monthly individual donors by 65%. • Managed all event logistics from inception to completion for large and small scale fundraising events, including communication and outreach efforts. • Conducted grant analysis and reports. • Effectively recruited and managed of over 100 volunteers.• Worked with the Programming Team to coordinate after school programming, trainings, fee for service activities, summer retreats, and weekend field trips.• Hired, trained, onboarded, and managed junior employees.

Arlington, Virginia, United States

• Managed and coordinated a 40 person staff at two upscale boutique yoga studios. • Analyzed marketing information and developed strategic plans for client growth in a small business model with over 500 clients.• Recruited, hired, and trained new staff and instructors. • Created and implemented a new operations guidebook and training manual. • Delivered prompt solutions to internal and external client and staff conflicts using mediation skills, one-on-one meetings, and quarterly reviews.

Washington Dc-Baltimore Area

• Served as an Administrative Assistant and Program Facilitator for By Peaceful Means, a non-profit organization with a mission to interrupt physical and structural violence by empowering youth through peace education, advocacy, and employment. • Performed key administrative tasks such as registration, enrollment, safety administration, and budgeting. • Supported grant writing and fundraising efforts. • Built local partnerships with teaching artists and other organizations in line with the organization’s mission of social justice and change. • On Planning Committee for fundraising events bringing in 200-300 people. • Designed and led programming for 100 campers between the ages of 7-15 focused on peace building and conflict resolution skills, racial justice, and environmental stewardship. • Facilitated youth group discussions. • Organized and managed field trips, guest speakers, and extracurricular activities to enrich student learning.

Washington, District Of Columbia, United States

• Served as a Research Assistant in the Middle East Program Department focusing on US-Middle East foreign policy, economic relations, and public-private partnerships. • Created content for briefing books, presentations, and memos. • Edited, fact checked, proofread documents prior to publication. • Curated social media, Facebook and Twitter, content increasing MEP's online presence by 25%. • Coordinated large and small scale events for partners and constituents. • Analyzed and conducted research to support development initiatives for the Partners for a New Beginning program in Jordan, Egypt, Tunisia, Morocco and Pakistan.

Arlington, Virginia, United States

• Served as an Administrative Assistant to the Center for World Religions, Diplomacy & Conflict Resolution (CRDC) under the Jimmy and Rosalynn Carter School for Peace and Conflict Resolution Graduate Program. • Assisted in coordinating logistics and securing funding for overseas seminars and classes in the Middle East. • Recruited and liaised directly with ideal undergraduate candidates for overseas peace-building and cross-cultural programs.• Created and developed a social media strategy. • Researched and analyzed conflicts and development strategies in the Middle East for scholarly articles.

Bachelor Of Arts - Ba, Peace Studies And Conflict Resolution

Education record

Master Of Arts - Ma, Middle East And Islamic Studies