Dematrius Augustine
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Dematrius Augustine Email & Phone Number

Client Management and Customer Support at Taxually
Location: Sri Lanka, Sri Lanka, Sri Lanka 7 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Client Management and Customer Support
Location
Sri Lanka, Sri Lanka, Sri Lanka
Company size

Who is Dematrius Augustine? Overview

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Quick answer

Dematrius Augustine is listed as Client Management and Customer Support at Taxually, a company with 176 employees, based in Sri Lanka, Sri Lanka, Sri Lanka. AeroLeads shows a matched LinkedIn profile for Dematrius Augustine.

Dematrius Augustine previously worked as Customer Support Specialist at Taxually and Customer Success at Hab Shifa Australia. Dematrius Augustine holds Master Of Business Administration - Mba from University Of Suffolk.

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Email format at Taxually

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Taxually

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Profile bio

About Dematrius Augustine

With a proven track record of target oriented and dynamic work environments, I am seeking an opportunity in a progressive organization where I can utilize my skills and make a positive contribution to the firm.

Current workplace

Dematrius Augustine's current company

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Taxually
Taxually
Client Management and Customer Support
Sri Lanka
Website
Employees
176
AeroLeads page
7 roles

Dematrius Augustine work experience

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Client Management And Customer Support

Sri Lanka

Customer Support Specialist

Current

Hungary

-Providing top-notch service delivery, communication, and onboarding to clients for VAT registrations.-Working closely with internal teams to ensure the delivery of optimal results.-Leveraging CRM and other relevant systems/software to streamline workflow and maximize efficiency.-Identifying opportunities for upselling when appropriate.

Jan 2023 - Present

Customer Success

Managing all inbound and outbound customer service for Hab Shifa- Customer service database maintenance.- Responding to customer queries & assisting them in order to close sale. - Managing social media questions and queries.- Follow up with wholesale orders and assist them.- Liaise with stockists on regular basis. - Upselling products where necessary..

Oct 2021 - Jan 2023

Assistant Account Manager

Colombo, Western, Sri Lanka

Maintaining and expanding strategic relationships with important customers while achieving allocated sales quotas and strategic account objectives. Furthermore leading the customer account cycle and making sure customer expectations are met by the company.

Dec 2020 - Mar 2021

Senior Reservation Executive

Anasa Wellness Resort, Bandarawela

Colombo

- Managing the entire reservations for Anasa wellness resort.- Handling both Online Travel agents and local DMCs'.- Integrating and handling of channel manager.- Handling the TripAdvisor page.- Handling direct clients and assisting them with their holiday plans by promoting the resort.- Converting all direct inquiries.- Assisting with the digital marketing.

Mar 2019 - Nov 2020

Tour Executive

Sri Lanka

Handling of the high-end market segment. Mainly vast clientele from USA, UK, German and Australian markets focusing on higher revenue generation to the company. Sound product knowledge and operational experience from start to end planning and confirming a travel file catering to all client requirements.Individual achievement of 150 packages for the year.

Jan 2017 - Oct 2018

Customer Service Executive

Diethelm Travel Group - Hemas Holding

Colombo 2

Handling of the Middle East and Chinese markets. Mainly arranging standard and group tours ranging from 20 – 30 persons. Managed and handled approx. 1000 packages in the year which is the highest by an individual. Sound operational and product knowledge in line with the allocated markets.Team achievement of 2500 packages for the year 2016 with a Sales.

May 2015 - Jan 2017
Team & coworkers

Colleagues at Taxually

Other employees you can reach at taxually.com. View company contacts for 176 employees →

4 education records

Dematrius Augustine education

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: Basketball

Business/Commerce, General

S.Thomas' College, Mount Lavinia
FAQ

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Quick answers generated from the profile data available on this page.

What company does Dematrius Augustine work for?

Dematrius Augustine works for Taxually.

What is Dematrius Augustine's role at Taxually?

Dematrius Augustine is listed as Client Management and Customer Support at Taxually.

Where is Dematrius Augustine based?

Dematrius Augustine is based in Sri Lanka, Sri Lanka, Sri Lanka while working with Taxually.

What companies has Dematrius Augustine worked for?

Dematrius Augustine has worked for Taxually, Hab Shifa Australia, Lalan Rubbers, Anasa Wellness Resort, Bandarawela, and Andbeyond Travel.

Who are Dematrius Augustine's colleagues at Taxually?

Dematrius Augustine's colleagues at Taxually include Deborah Chetty, Viktoria Szasz-Gyozo, Tamara Jego, Mehmet Kahya, and Zsuzsanna Machác.

How can I contact Dematrius Augustine?

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What schools did Dematrius Augustine attend?

Dematrius Augustine holds Master Of Business Administration - Mba from University Of Suffolk.

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