•Interpreted clients' needs and introduced services and products to fitspecific requirements.•Achieved high satisfaction rating through prompt resolutions of customerissues.•Assisted customers with setting up devices, creating accounts and signingup for new services.•Resolved concerns with products or services to help with retention anddrive sales.•Optimized customer experience by delivering superior services andeffectively troubleshooting issues.•Evaluated customer needs and feedback to drive product and serviceimprovements.

• Thoroughly analyzed client's medical history, eating habits and dietary needs prior to creating a plan for them.• Created individualized plans that supported client goals and overall wellness improvements.• Worked closely with clients to monitor progress, motivate them, and address any setbacks or concerns• Demonstrated creativity and resourcefulness through the development of innovative solutions.• Used critical thinking to break down problems, evaluate solutions and make decisions.• Applied effective time management techniques to meet tight deadlines.

• Approached browsing customers to initiate conversations to determine buying preferences.• Organized store merchandise racks and displays to promote and maintain visually appealing environments.• Answered product questions with up-to-date knowledge of sales and store promotions.

• Overseeing the daily workflow and supervising sale associates while being responsible for sales floor replenishment•Coaching them on day to day work, in charge of making sure all the performance goals were achieved, monitoring employee productivity and provide constructive feedback•Exercised leadership capabilities by successfully motivating and inspiring others.•Cultivated interpersonal skills by building positive relationships with others.

• Welcoming customers and assigning them to their tables• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.• Completed credit payments via card processing systems.

• Designed individual nutrition plans for patients with respect to functional medicine standards• Point of contact for customer and dietitian team. Consulted the team about customer enquires and concerns while provided support to patients through telephone or in person during result waiting stage•Making sure all experience was easy and comfortable for the customer by providing information on how to use various at-home testing kits provided by Genova Diagnostics•Developed and maintained accurate nutrition records and databases to monitor patient progress and document changes in health status and nutritional status.• Worked with insurance companies to obtain coverage for nutrition services.• Translated documents such as medical journals and research articles from English to Greek