Dimitra Diamantopoulou (Anutr) Email & Phone Number

London, England, United Kingdom

• Interpreted clients' needs and introduced services and products to fitspecific requirements.
• Achieved high satisfaction rating through prompt resolutions of customerissues.
• Assisted customers with setting up devices, creating accounts and signingup for new services.
• Resolved concerns with products or services to help with retention anddrive sales.
• Optimized customer experience by delivering superior services andeffectively troubleshooting issues.
• Evaluated customer needs and feedback to drive product and serviceimprovements.

Mcclelland Cntre

• Thoroughly analyzed client's medical history, eating habits and dietary needs prior to creating a plan for them.
• Created individualized plans that supported client goals and overall wellness improvements.
• Worked closely with clients to monitor progress, motivate them, and address any setbacks or concerns
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Applied effective time management techniques to meet tight deadlines.

Newcastle Upon Tyne, England, United Kingdom

• Approached browsing customers to initiate conversations to determine buying preferences.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Answered product questions with up-to-date knowledge of sales and store promotions.

Newcastle Upon Tyne, England, United Kingdom

• Overseeing the daily workflow and supervising sale associates while being responsible for sales floor replenishment
• Coaching them on day to day work, in charge of making sure all the performance goals were achieved, monitoring employee productivity and provide constructive feedback
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Cultivated interpersonal skills by building positive relationships with others.

Newcastle Upon Tyne, England, United Kingdom

• Welcoming customers and assigning them to their tables
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
• Completed credit payments via card processing systems.

Athens, Attiki, Greece

• Designed individual nutrition plans for patients with respect to functional medicine standards
• Point of contact for customer and dietitian team. Consulted the team about customer enquires and concerns while provided support to patients through telephone or in person during result waiting stage
• Making sure all experience was easy and comfortable for the customer by providing information on how to use various at-home testing kits provided by Genova Diagnostics
• Developed and maintained accurate nutrition records and databases to monitor patient progress and document changes in health status and nutritional status.
• Worked with insurance companies to obtain coverage for nutrition services.
• Translated documents such as medical journals and research articles from English to Greek

Master'S Degree, Nutritional Therapy

- Participated in clinical practice where i supported people in making changes to their lives through personalised nutrition and lifestyle.

Bachelor Of Science - Bs, Human Nutrition