Steve De Melo Email & Phone Number

United States

Workers' Compensation Insurance Specialist - Premium Auditor

Assist Underwriters in reviewing, processing new and renewal business for an assigned book of business in compliance with Corporate Underwriting, Marketing advisories, guidelines and procedures. Provide policyholder service and maintenance, while documenting all activities and ensuring timely responses to service inquiries from brokers, policyholders, and.

AHA - At-Home Position

Demonstrated world-class technical support in a fast-paced environment. Supported various Apple products and complex technical issues while avoiding technical jargon by matching the client’s level of proficiency and thoroughly documenting accounts with all the steps completed during a customer interaction. Managed multiple applications, chats, and tools.

Irvine, CA

VERIZON WIRELESS - Irvine, CA 2005 - 2014Senior Customer Service Representative, 06/09 to 05/14Senior Financial Service Representative, 07/08 to 06/09Tier 2 Data Technical Support Coordinator, 02/07 to 07/08Customer Service Representative, 09/05 to 02/07Achieved an award-winning customer service experience by maintaining the highest degree of courtesy and.

Studio City, CA

Massage Therapist National Holistic Institute Clinic 07/2010-07/2011 Los Angeles, CAStrategized and performed consecutive 50 & 90 minute quality full body Swedish and Shiatsu massage therapy sessions. Evaluated client histories, and SOAP charting. Other responsibilities included: setting-up, organizing, and running clinic, administrative duties, customer.

Anaheim, CA

Responsible for greeting Guests, loading and unloading attractions, operating attraction systems, delivering narrations of varying lengths providing audience control, and being an ambassador of Disney's original vision by creating a magical experience for every guest. Received several guest compliments on initiative, enthusiasm, tenacity, and intense.

Torrance, Long Beach, Los Angeles, CA

Yusen Global LogisticsAmerican ShippingExpeditors Int., LAXPrepared and processed a variety of customs and related documents including classification of products and equipment in accordance with customs and customer regulations in addition to interacting with customs brokers and end customer to assist with the expediting of their goods along with.

Cerritos, CA

Polite and professional food server in charge of sales and service of high quality food and beverage to guests in a busy restaurant environment with full knowledge of all food and beverage offerings while up selling items to enhance guests dining experience and increase company revenue, promptly deliver guest’s food and beverage order ensuring quality and.

Bachelor Of Business Administration (B.B.A.), Concentration In Hospitality And Tourism Management + Minor In Marketing, Gpa: 3.25

Activities and Societies: Member of Phi Theta Kappa Society and Alpha Sigma Lambda National Honor Society

Assoicates Degree In Business Administration (A.A.), Business Administration, Gpa: 3.37

Certified Massage Therapist And Health Educator, Massage Therapy/Therapeutic Massage, Gpa: 3.5

Activities and Societies: Volunteered for the 26th Annual Honda LA Marathon - 2011 Volunteered at WeSpark Cancer Support Center - 2011-720.

Theatre Arts, Gpa: 3.0

Activities and Societies: Phi Theta Kappa Honor Society, Deans' List