Demes Abera Ameneshoa Email & Phone Number

Addis Ababa, Et

Built more than 25 real world project both consisting frontend and backend tech stacks with HTML, CSS, JavaScript, React, Redux, Ruby, Ruby on Rails and PostgreSQL. Some of my projects are listed as below- Book a Tesla (Back-End) This is the backend of the capstone project of the full stack module in the Microverse program. Rails is configured as an API with PostgreSQL database.https://github.com/mahammad-mostafa/tesla-booking-back-end- Budget AppA mobile web application where you can manage your budget: you have a list of transactions associated with a category, so that you can see how much money you spent and on what.https://github.com/demesameneshoa/budget-app- Recipes AppThis is a web application that allows users to register and start managing recipes. Users can create, edit, and delete recipes. In addition, it is also possible to create a food inventory and take ingredients from it when creating a recipe. The application will also allow you to generate a shopping list based on the recipes you have created and the food items needed to make them. For those who do not wish to register, you can see the public recipes posted by other users.https://github.com/demesameneshoa/recipes-appFor more projects please visit my github profilehttps://github.com/demesameneshoa

- Used AWS Platform and Kubernetes and Delivered 4 Enterprise resource planning solutions with a structured CI/CD pipelines- Orchestrated 10+ Apps resources and tech stacks deployments using Jenkins, Argo CD and cloud compute platforms-Deployed a streamlined testing and notification for codebase using SonarQube and MS Teams and Slack

Ethiopia

Successfully collaborated with clients to develop customized, standardized, and scalable business process mappings, enhancing operational efficiency and streamlining workflows.Orchestrated and guided an ERP developer's team to align with client requirements, ensuring seamless integration and functionality of 4 ERP solutions.Engineered and implemented essential modules for integration into existing systems, facilitating smooth deployment in production environments and optimizing business processes.Architected and executed a robust ERP authentication and approval structure, fortifying system security and governance and increased security proficiency by 25%.Demonstrated proficiency in meticulously testing deployed modules, ensuring adherence to stringent requirements and standards outlined in project documentation, resulting in error-free operations and enhanced user experience.

Addis Ababa, Ethiopia

- Directed staff activities to achieve consistent quality standards in service delivery and support for retail customers.- Addressed customer complaints and provided fair and satisfying resolutions for each concern.- Worked with corporate and executive-level staff to address operational needs and establish strategies for profit growth.- Hired and trained hourly team members to build successful team focused on positive customer relations and consistent sales.- Monitored staff compliance with corporate policies and presentation standards.- Addressed above 85% customer service issues with detailed and timely responses to escalated complaints.- Revamped systems, processes and delivered 5 training programs to reverse underperforming store metrics.

Ethiopia

- Defined company-wide IT policies for BYOD (Bring Your Own Device) programs, confirming safe and secure integration of employee-owned equipment.- Participated in initial network design planning, prioritizing operational efficiency while accounting forbudgetary limitations.- Created end-user onboarding processes, developing standardized procedures to expedite initial setup and connection.- Introduced enhanced IT dispatch and ticket response policies to shorten response times and increase support satisfaction.- Managed maintenance, upgrade and support of IT, voice and data systems.- Directed and planned installation and maintenance of computer hardware and software.- Determined feasibility, cost and resource requirements for proposed system change.

Ethioia, Addis Ababa

- Discussed system status, addressed technical issues and coordinated production system changes through program standup meetings.- Developed and implemented policies standardizing infrastructure and information security, backup and disaster recovery activities.- Repaired and recovered applications from software and hardware failures after notifying affected parties.- Applied operating system updates, application patches and upgrades to resolve identified securityvulnerabilities and fix performance issues.- Conferred with the network's users to identify IT issues and desired improvements.- Researched new technologies in networking systems and incorporated the most beneficial options into the current architecture.- Logged network functions, maintenance histories and repair records to keep the IT team up to date onchanges.- Back up company data and maintain robust recovery system to avoid losing vital information.

Remote Full Stack Web Development Program

Activities and Societies: Remote Full Stack Web Development Program Mentorship of junior developersSpent 8+ hours each day mastering.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor'S Degree, Computer Science And Information Technology