Demetra Nikolova Email and Phone Number
Demetra Nikolova is a Marketing and Operations Manager at Digital Ninja. They is proficient in German. Colleagues describe them as "Demi has been a true valuable asset for my team, during the time we worked together. With all her experience, soft skills, process knowledge, confidence just on the right level and professional attitude, we could accomplish a lot. Demi stepped on a role which was entirely new for the team and service line in our Sofia center, and she had challenges from the very beginning with a short and entirely insufficient hand-over, tight deadlines and a lot of accumulated problems to be resolved… Show more" and "I worked with Demetra for about 3 years at HPE/DXC where she started as a Proposal Manager, and then promoted to a Business Continuity Lead role for one of the largest Customers in the Company. She has proved herself as being a great professional with strong work ethics and was always ready to jump in all sorts of ad-hoc initiatives we had to run. Demetra is able to prioritize, communicates clearly and finds the best approach to each team member, solution lead or project manager which… Show more"
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Marketing And Operations ManagerDigital NinjaSofia, Bg
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Chief Executive OfficerDigital Ninja Oct 2021 - PresentTrondheim, Trøndelag, Norway -
FounderDigital Ninja Oct 2021 - PresentTrondheim, Trøndelag, Norway
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Marketing DirectorTedxtrondheim Aug 2021 - PresentTrondheim, Trøndelag, Norway -
Advertising ManagerSkat Tv Dec 2019 - Aug 2021 -
Marketing ManagerTouch Happiness Foundation Jun 2019 - Dec 2019Sofia, Sofia City, Bulgaria
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Business Continuity LeadDxc Technology Mar 2018 - May 2019Sofia, Bulgaria- Ensure timely proposal submission to the client as per contractual agreement and in order to increase customer satisfaction- Ensure that the process workflow is followed despite short deadlines- Ensure that both Global Delivery and SRM team process the requests in a timely manner- Provide weekly updates to Top Management on current results and team members’ mind-set- Work in collaboration with Top Management for invention of new and improvement of the current processes in order to ensure best-in-class results as per contractual SLAs- Leads communication, negotiation and agreement with the customer on exceptions from the contractual SLAs -
Sales Operations Coordination ManagerDxc Technology Dec 2017 - Mar 2018- Manage the end to end non-standard service request process- Determines initial priority of the request- Provides input into forecasting and management of resource requirements to ensure the effective handling of service requests within SLA targets- Work with Account Delivery Manager and Client Manager(s) to scope and qualify new service requests- Provides input and reports, ensures the solution and business case is satisfactorily defined and accepted by the customer
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Finance Master Data SpecialistActavis Plc Mar 2017 - Dec 2017Bulgaria- Plan and organize tasks- Manage & coordinate with the integration partners for implementation- Identify, analyze and report/resolve data issues, related to uniqueness, integrity, accuracy, consistency- Work with other business units to triage, track, communicate, mitigate and resolve issues- Engage in high impact technology projects to provide subject matter expertise with respect to data architecture, potential impacts of data decisions, and the audits required to maintain data integrity
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Sales Operations Coordinaton ManagerHewlett Packard Enterprise Nov 2016 - Mar 2017Bulgaria- Manage the end to end non-standard service request process- Determines initial priority of the request- Provides input into forecasting and management of resource requirements to ensure the effective handling of service requests within SLA targets- Work with Account Delivery Manager and Client Manager(s) to scope and qualify new service requests- Provides input and reports, ensures the solution and business case is satisfactorily defined and accepted by the customer -
Sales Operations Coordination AdministratorHewlett Packard Enterprise Apr 2016 - Nov 2016Bulgaria- Administers the end to end NSSR process from receipt of a service request through proposal, approval and delivery; - Conducts basic or general research on information relevant to the request; tracks and follows up requests on behalf of the Response Manager; - Hosts meetings for client and account integration; - Handles client requests in a confident and customer-focused way.
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Sales SpecialistAlpha Bank Bulgaria Aug 2012 - Apr 2016Bulgaria- Active sales and presentation of the products and services of Alpha Bank Bulgaria with the aim of increasing market share- Establishing contacts with current and new potential clients in order to build the client base- Meeting all quantitative and qualitative targets with the aim of executing the business plan and increasing the profits at the office
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Team ManagerAlpha Bank Bulgaria Feb 2012 - Jul 2012Bulgaria- Preparation of various reports concerning the company’s sales- Coordination with other staff members aiming to achieve the best possible outcome in terms of sales- Training new personnel- Responsible for opening and closing of local department.
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Sales RepresentativeAlpha Bank Bulgaria Oct 2011 - Feb 2012Bulgaria- New customer relationship development; presentation of new services and products- Providing supervisor with a detailed report and data regarding the daily responsibilities
Demetra Nikolova Education Details
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With Distinction -
University Of Finance, Business And EntrepreneurshipWith Distinction -
New Bulgarian UniversityBusiness/Managerial Economics
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National Trade And Banking SchoolBanking And Financial Support Services
Frequently Asked Questions about Demetra Nikolova
What company does Demetra Nikolova work for?
Demetra Nikolova works for Digital Ninja
What is Demetra Nikolova's role at the current company?
Demetra Nikolova's current role is Marketing and Operations Manager.
What schools did Demetra Nikolova attend?
Demetra Nikolova attended The University Of Sheffield, University Of Finance, Business And Entrepreneurship, New Bulgarian University, National Trade And Banking School.
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