Demetrius George Email and Phone Number

Assist and provide support to active and veteran service member and their familiesManage risk to both our customers and wells fargoFamiliarity with bank regulations including udaap, and SCRAFamiliarity with filing UARsIdentify and resolve both simple and complex problems presented by customers.Achieved high standards of metricProvide white glove service

Support customers and resolve moderate to complex inquiries or issues regarding financial products and services via phoneResolve customer issues in a friendly and courteous mannerManage risk both to customers and Wells Fargo3rd quarter top performer

Able to adapt to changes on a weekly basis. Tasked with being able to moderate information in a timely manner while maintaining a high level of accuracyBalance own workload and teammates workload to ensure team as a whole is able to moderate with high accuracy. Understand the rapidly changing world of cryptocurrency and Non fungible Tokens while ensuring customers are safe and protected

Be aware of any policy change and help teammates adapt to the new changes put in placeAuditing teammates for any behaviors that are either improving their ability to work or dampening their ability then communicating how to either enforce or correct these behaviors.Act as a leader in support with my Team Lead and help communicate any orders or change

Implement Strategies to put teammates in position of successManage the scheduling of TeammatesLead discussion on policy changesLead 1 on 1 coaching to identify any issues, enforce any positive behaviors, create strategies to be successful, help find solutions for any work or non-work related issues.

Able to adapt to changes on a weekly basis.Tasked with being able to moderate information in a timely manner while maintaining a high level of accuracyBalance own workload and teammates workload to ensure team as a whole is able to moderate with high accuracy

Skilled in the ability to listen and identify a problem, come up with an solution and execute while maintaining composure.Ability to come up with creative solutionsAble to take info and pass it on to teammates to ensure fellow teammates are able to succeed as well in a manner that is easy to digest and apply

Well-versed in the application of the law and safeguards to provide safety to citizens.Communicated clearly and concisely to team-members, expedite problem solving in an noise polluted environment.Able to function in a fast-paced, high stress environment and execute commands given.Highly disciplined in a public sector with rules and regulations to maintain ethical and professional integrity.Followed strict rules and policy requirements.Demonstrated a objective-based mindset and set out to complete each one in a timely manner.

Consistently provided professional, friendly and engaging service.Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.Quickly recorded transactions in MICROS system to deliver prompt service.Provided friendly and attentive service.Proactively prepared for large parties and reservations, anticipating planning and staffing needs.Resolved guest complaints quickly and efficiently.Received frequent customer compliments for going above and beyond normal duties.Effectively listened to, understood and clarified guest concerns and issues.Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Operated a cash register for cash, check and credit card transactions with 90% accuracy.Identified potential shoplifters and alerted management.Handled all customer relations issues in a gracious manner and in accordance with company policies.Shared best practices for sales and customer service with other team members to help improve the store's efficiency.Verified that all customers received receipts for their purchases.Mentored new sales associates to contribute to the store's positive culture.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.Developed and maintained positive working relationships with others to reach business goals.Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.Resolved guest complaints quickly and efficiently.Received frequent customer compliments for going above and beyond normal duties.Assertively upsold alcoholic beverages, appetizers and desserts.Delivered quality service by providing a warm and welcoming environment.Assisted co-workers whenever possible.

Adhered to all requirements and regulations for interstate HAZMAT carriers.Reported all equipment failures and malfunctions to supervisor.Tracked time spent on assignments each day for productivity reporting.Operated forklifts and other heavy machinery safely.Attached identifying tags to containers.

Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.