Collaborate within the Executive Support division at Tory Burch to provide exceptional support to executives, their assistants, and all other employees across various locations. Offer hands-on assistance for individuals encountering challenges with desktop hardware, software, mobile devices, audio/visual equipment, and networking, ensuring prompt and thorough issue resolution. Proactively identify and address issues to minimize end-user downtime.Plan, coordinate, and execute computer equipment installation, imaging, upgrades, and refreshes. Deliver top-tier support during the onboarding and offboarding processes for executives, their assistants, and all other employee's new hires across various locations. Extend white-glove support for special events and executive meetings on-site.Maintain meticulous records, update, track, and follow up on support requests through our ticketing system. Act as a point of escalation for fellow Technology support team members. Effectively manage and prioritize tasks to meet quality standards, aligning with management's objectives.Image, and deploy Mac and Windows desktops and laptops using Tory Burch's current imaging tools. Stay abreast of the latest developments in technology and updates to essential software and hardware utilized within Tory Burch.Collaborate closely with the broader Technology team on specialized initiatives, which may encompass new technology deployment and cybersecurity projects. Work in conjunction with the support team and other Technology units to escalate and follow up on intricate issues and projects.Ensure seamless remote access and leverage cloud technologies to enable Tory Burch employees to work effectively from various locations. Manage mobile devices and escalations as necessary.Proactively delivering comprehensive training and ensuring seamless onboarding for newly hired desktop support staff as needed.

Dedicated real estate professional offering specialized services to sellers, buyers, and investors. My focus is on strategic pricing, marketing, and negotiation to maximize property values for sellers. For buyers, I provide guidance tailored to your preferences, and investors benefit from data-driven insights and access to lucrative opportunities.

TserviceNow | Bridged the Digital Divide during COVID-19 | Enabled Seamless Work and Schooling from Home | Empowered Families with Technology Solutions | Navigated the Digital World Together! #TechForFamilies #ITSupport #RemoteWork #OnlineLearning"

Discovery, Inc acquired Scripps Networks Interactive in March 2018.

Scripps Networks acquired Food Network.