Demetrius Alexander, Cpcu, Mba Email & Phone Number

Florida, United States

• Reporting to the VP, Regional Business Development, the Senior Business Development Manager role is responsible for growing the Property and Casualty business through new business acquisition and renewal management, which will be achieved by building strong and viable consultant and broker relationships. This position is primarily responsible for portfolio management within the Southeast Region, and other territories as needed. • Responsible for the execution of Westchester business development strategies and tactics within the state of Florida.• Coaches and mentors other BDMs on best practices.• Contributes expertise in distribution, business development and broker management.• Assists RBDM with the development of tactical priorities and coaching BDMs.• Executes, with minimal RBDM oversight, sales strategies, and the tactical priorities to achieve annual objectives for the capture of market share, new appointments, submission growth, new premium growth, efficient hit ratios and product mix in defined territory.• Maintains relationships and works closely with Westchester underwriting staff to promote Westchester products and capabilities.

Tampa/St. Petersburg, Florida Area

• Drove business development initiatives and solicit prospective agency appointments. Demonstrated proficiency in the company’s underwriting, claims, and premium accounting products. Ensured optimal accuracy in documenting pertinent notes from agencies visited. • Oversaw $10M written premium on average; strategically increased the PIF (Policies-In-Force) by 140% and minimized the Total Loss Ratio by 7%. Employed analytical abilities to monitor agency performance regarding factors such as loss ratio, premium volume distributions, and product mix; report trend variances to senior management on a timely basis.• Served as a member of the Lee, Hillsborough, and Pinellas County Association of Independent Insurance Agents. Created an itinerary which resulted in frequent agency calls to initiate company/agency relationships.

Tampa/St. Petersburg, Florida Area

• Oversaw the company’s member loyalty and retention program. Served as a hiring manager and mentored team members in areas such as succession planning. Generated detailed forecasting and retention reports for team members. Crafted customized training materials for all of the Florida clubs.• Leveraged leadership expertise to direct 19 professionals across two cross-functional teams charged with auto, home property, and casualty insurance needs. Exhibited comprehensive product/service knowledge by training personnel in their specifications. Additionally dispensed quality training to employees on insurance carrier underwriting guidelines.• Consistently maintained a member retention level of at least 83% on a monthly basis, while often surpassing the goal. Earned two promotions with the company within less than two years.

Tampa/St. Petersburg, Florida Area

• Monitored and logged outgoing advertisements, voice radio advertisements, • Worked promotional events (i.e. concerts, station nightclubs), • Handled daily negotiations with local record label executives• Operated AV-AIR (Audio-vault), short cut, Selector and Marti, control radio broadcasts, write and produce programming for the station• Conducted interviews with major recording artists (i.e. John Legend, Rick Ross, DJ Khaled)

Riverview, Florida, United States

• Addressed member and servicing needs. Trained new personnel and assisted with the on-boarding process. Served as a member of the Activities Committee charged with organizing team events and social activities.• Earned a promotion to a Senior Customer Service Insurance Underwriter within 2 years of joining the company.• Responded to member/servicing needs, including escalated calls. Trained new employees and assisted with staff on-boarding.• Acted as a member of the Activities Committee charged with implementing team events. Achieved a promotion to Senior Customer Service Insurance Underwriter within 2 years of tenure.

Us Central Command (Macdill Air Force Base, Tampa Florida)

• Functioned as a Specialized Radio Communicator for air medical evacuations.• Led the technical migration from AM/FM radio to satellite communications. Coordinated a practice disaster recovery operation in Seattle, WA that involved the USAF and US Navy (Operation Seahawk).

Bachelor Of Arts (B.A.), Mass Communication/Media Studies

Activities and Societies: WUSF 89.7

Master Of Business Administration (M.B.A.), Business Administration And Management, General