Demetrius Briggs Email & Phone Number

New York, New York, United States

• IT ANALYST February 2018- PresentOXFORD ECONOMICS- New York, NY
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Tracked issues, monitored network, and recorded problems and solutions.
• Maintained organizational software and hardware inventory system.

Greater New York City Area

• Set-up and maintained computer hardware and software, built desktop computers choosing motherboards, processors, RAM, video card, hard drive.
• Installed, configured, and upgraded hardware for notebook computers; installed Microsoft Windows, Outlook and MS Office Suite, and Apple desktops and laptops.
• Implemented and maintained servers and Domain Controller with Active Directory, user accounts, passwords and group policies; set-up file and print servers.
• Set-up and maintain networks for home and small businesses (LAN or WLAN). Made, ran, punched down Cat 5, 5E and 6 network cables and wall jacks, set up DHCP services, and created wireless networks.

Huntington Station, New York, United States

• Set up and maintained Dell Desktops and Laptops and HP printers (Local and Network).
• Configured Blackberries, IOS and Android devices for phone, email, and Internet.
• Migrated domain controller from Windows server 2008 to Windows server 2012.
• Tracked issues, monitored network, and recorded problems and solutions.
• Maintained organizational software and hardware inventory system.
• Support various Smart-board models including but not limited to replacing hardware and updating software.