Demi Mitchell Email & Phone Number

New South Wales, Australia

Sydney, New South Wales, Australia

North Sydney, New South Wales, Australia

Sydney, Australia

North Sydney, New South Wales, Australia

Gosford Nsw

- Reviewing client requests and determining the services required - Creating files and liaising with Insurances companies and their clients to keep them informed - Engaging Engineers, Building Consultants and other specialist to provide reports for the insured property - Managing between 60 – 120 files at any given time - Completing daily administration tasks- Collating payroll and managing pay queries on a weekly basis - Arranging consultant appointments and planning their weekly inspections and necessary travel - Liaising with customers, clients and employees daily to ensure we meet set KPI’s - Dealing with customer and clients complaints and ensuring that their problem is resolved- Managing employees and sub-contractor’s workloads to ensure they can meet set KPI’s

I completed my working visa in the United Kingdom and before returning to Australia I spent 6 months travelling through the United Kingdom, Europe and Canada.

London, United Kingdom

- Filling bookings with the appropriate calibre of staff and who have completed Evolve in house training- Posting job roles and constantly recruiting to maintain a skilled force - Understanding the client’s needs and service standards by working closely with all clients - Establishing client and candidate relations and maintaining a strong rep-ore - Booking staff for shifts as per clients requests - Matching candidates experience and availability to available bookings and allocating a weekly rota for all candidates. - Managing between 50 - 100 staff on a daily basis- Confirming all staff prior to their shifts, ensuring they know the correct venue, shift time and uniform - Ensuring all check-ins run smoothly - Conducting candidate referencing & candidate vetting - Collating payroll and managing pay queries on a weekly basis- Completing daily administrative tasks - Working closely with colleagues to ensure that we are filling all bookings and meeting all clients requests

London, United Kingdom

- Receiving and reading through CV’s that are sent through to live adverts - Conducting phone interviews with prospective candidates - Booking candidates into Registration and in house training - Entering Candidates information into the system correctly and checking proof of eligibility is current - Providing support to the Recruitment Consultants - Assisting with daily check in’s, ensuring staff are all in correct uniform and grooming is to the highest standard - Sending welcome pack and rejection emails - Assisting with payroll- Completing Daily Administrative tasks

Australia

Jimmy G’s Cafe – Crew memberGosford, AustraliaNovember 2013 – June 2014- Providing excellent customer service when dealing with customers and preparing beverages- Ability to carry out orders independently and with initiative to adapt rapidly during peak hours- Responsible for establishing new policies and procedures- Crafting consistent beverages according to customer preferences including latte art- Maintained a clean and orderly work environment to optimise productivity- Daily set up and shut down of café and coffee station- Undertaking stocktake and inventory management- Use of POS system- Processing cash and credit card transactions accurately & efficiently- Operating the tills, including cashing up and completing paper work at the start and end of shift- Handling customer concerns and queries in a professional and diplomatic way

Vancouver, Canada Area

Skiis & Biikes - Operations ManagerWhistler CanadaOctober 2011 – November 2013 - Fully accountable for all the operational activity in the store- Ensuring all store and company sales targets, operations goals and policies are met- Managed all online purchases, payments, and product sourcing and shipping- Providing excellent customer service by assisting customers in the selection and purchase of items - Extensive product knowledge - Giving expert advice to customers regarding skis, bikes and accessories based on their preferences - Implementing, monitoring and controlling store procedures- Overseeing stock control and receiving orders- Driving and delivering store Key Performance Indicators (KPI's)- Team management experience including scheduling, training and payroll- Ski binding and bike fittings and adjustments- Visual merchandising including seasonal change over- Maintaining the cleanliness of the retail shop at all times- Opening and closing procedures of the store

Whistler Canada

- Ski binding and bike fittings and adjustments- Visual merchandising including seasonal change over- Maintaining the cleanliness of the retail shop at all times- Opening and closing procedures of the store- Ensuring all store and company sales targets, operations goals and policies are met- Managed all online purchases, payments, and product sourcing and shipping- Providing excellent customer service by assisting customers in the selection and purchase of items- Extensive product knowledge - Giving expert advice to customers regarding skis, bikes and accessories based on their preferences

Sydney, Australia

Zanziba – WaitressTerrigal, AustraliaFebruary 2011 – August 2011- Greeting customers and menu presentation- Explain various dishes on the menu to patrons and make menu recommendations if desired- Ensure simultaneous preparation of all orders for a single table and serve in professional manner- Prepared, mixed and served alcoholic beverages- Responsible for open and closing procedures - Final bill calculation and cash handling- Managing customer complaints and feedback in a diplomatic manner

Sydney, Australia

Papillon On Church – Weekend ManagerTerrigal, AustraliaAugust 2009 – May 2011- Greeting customers and helping them with their needs- Assisting store manager with interviews and training of new employees- Running rosters and scheduling for employees- Responsible for stocking, arranging floor displays, and opening/closing procedures - Operate cash register, scanners and computers to itemize and total customer purchases- Managed customer product returns and exchanges, and answered any questions regarding return policy- Maintaining the cleanliness of the retail shop at all times.