Demian L. Email & Phone Number

Burnaby, British Columbia, Canada

• Currently leading the end-to-end implementation of digital banking platforms for new banks and credit unions, focusing on seamless integration of mobile and online banking solutions while ensuring compliance with SOC 2.
• Delivered digital banking platforms for over 10 financial institutions, including mobile apps, web-based platforms, and Universal Windows Platform solutions, enhancing employee and customer experiences.
• Managing SOC 2 implementation using Vanta to automate compliance workflows and guarantee audit readiness. The main goal is greatly enhancing client security and fostering robust operational trust.
• Optimized project management by adopting Jira Software, customizing workflows and dashboards to fit project requirements. Conducted team training sessions, improving collaboration, efficiency, and task tracking across.
• Directed cross-functional teams of developers, QA, and business analysts to deliver solutions such as cross-currency transactions, EFT, wire transfers, payroll processing, and merchant payments. Thus, consistently.
• Successfully launched mobile and online banking platforms for The Bank of Nevis Limited and Nexa Credit Union, driving customer engagement and expanding digital service offerings.Press.

Burnaby, British Columbia, Canada

• Hired to lead the identification and documentation of client’s business requirements for a cutting-edge digital banking platform, facilitating the successful implementation of complex solutions. Helped my team shape.
• Translated business strategy into a clear project roadmap, aligning team efforts with business goals and enabling better analysis and prioritization of project objectives.
• Engaged directly with clients to define project scope, gather detailed requirements, and provide strategic recommendations to ensure software integrity and alignment with business goals.
• Developed comprehensive Business and Functional Requirement Documents (BRDs), capturing workflow processes, user stories, and technical specifications to ensure alignment with client expectations.
• Performed detailed troubleshooting and root cause analysis within clients' QA environments, driving solutions that minimized project delays and enhanced system performance.
• Collaborated with cross-functional teams, including developers, QA, and customer service, to deliver solutions that met client expectations while maintaining a focus on quality and efficiency.

Rio De Janeiro, Brazil

• Recruited into a hybrid role that combined project management with business analysis. Consistently tackled the most challenging assignments in a fast-paced environment, often working to stringent deadlines to achieve.
• Oversaw a team of IT professionals, such as network and system analysts, who upgraded almost 300 computers in 80 stores within three months. The team's tasks included migrating Windows XP/7 to Windows 10 and replacing.
• Helped to launch a new sophisticated payment gateway, inventory management, and user-friendly interface for cashiers and store managers enhancing customer experience through consistent UI across online and physical.
• After implementing Linx ERP, a well-known retail management system in Latin America, the rework and parallel control were reduced by 90% on the factory floor because of the use of raw material specification sheets to.
• The estimated time and cost of deployment in one of the project's phases was reduced by 40%.
• Decreased by 75% time spent on daily tasks after a business process improvement.

Rio De Janeiro, Brazil

• Supported the ERP's implementation project, assured event-driven business process management by coordinating all steps to delivery a smooth business value. This included planning deliverables, use cases, change.
• Managed and successfully completed the Linx ERP implementation project, which included product development, inventory and supply chain management, finance, accounting, human resources, POS, sales (B2C and B2B).
• Implemented a real-time inventory synchronization system with the new ERP, enabling customers to view product availability and purchase it across all channels (B2B, e-commerce/B2C and POS), this way providing an.
• Administrated SQL Server 2008 R2 database and created a standard to use scripts, procedures, and queries correctly.

Rio De Janeiro, Brazil

• Hired into an IT Technician role, then quickly promoted to IT Coordinator (05/2008) and IT Manager (12/2008). Oversaw all day-to-day information technology operations management for the company, providing hardware and.
• My team and I successfully launched thirteen retail stores and three e-commerce (B2C) driving online sales growth and expanding market reach.
• Customized the Linx ERP solution to integrate all e-commerce platforms into a single database, facilitating in-store pickups of online orders. Also helped supply chain operations, enabling seamless order fulfillment.
• Delivered a network mapping and inventory system.
• Implemented Linx ERP / Microsoft Dynamics CRM / Qlik BI on time and within budget.
• Negotiated new contracts with IT companies to reduce pricing, replaced desktops and servers, and built a new server room based on strict analytical criteria, resulting in a 20% reduction in support budget.

Bachelor Of Business Administration With Specialization In Project Management, Business Administration (Bba), Gpa 3.7

Information Technology Management, Information Technology, Gpa 3.7