Demi Liapis

Demi Liapis Email and Phone Number

IT Service Delivery Management @ Nexright
australia
Demi Liapis's Location
Greater Melbourne Area, Australia
Demi Liapis's Contact Details

Demi Liapis work email

Demi Liapis personal email

Demi Liapis phone numbers

About Demi Liapis

Business-focussed IT professional specialising in leadership and management roles, ranging from project delivery to delivery management of managed services. The range of roles I have performed have provided me the experience to evolve as a:- - Business & IT leader - with emphasis on support, services, standards & governance; - IT champion for change - with reputation for successfully leading through organizational change; - Enterprise-wide standards driver - with leadership adaptability across technologies & depts; - Skilled negotiator - with experience being the client and the vendorWith the following:- - Qualifications in Applied Science (Computing) and Business Administration and - Certifications in Project Management (PMP 2011) and Service Management (ITIL 2012)Management Competencies:- - Business & stakeholder engagement; - Client & vendor relationship management; - Staff management working with virtual teams in on-premise & offshore delivery models; - Financial management including contract negotiation; - Change & risk management; - Program & process design & delivery.

Demi Liapis's Current Company Details
Nexright

Nexright

View
IT Service Delivery Management
australia
Website:
nexright.com
Employees:
40
Demi Liapis Work Experience Details
  • Nexright
    Head Of Service Delivery
    Nexright Nov 2014 - Present
    Melbourne, Australia
  • Agl Energy
    Project / Change Analyst
    Agl Energy Aug 2014 - Oct 2014
    Melbourne, Australia
  • Capgemini
    It Service Delivery Manager
    Capgemini Dec 2013 - Jul 2014
    Melbourne, Australia
  • Hcl Technologies
    Service Delivery / Engagement Manager
    Hcl Technologies Nov 2011 - Mar 2013
    Melbourne & Sydney, Australia
    Developed and maintained a strong, effective working relationship with all stakeholders (including 3rd party vendors) that were involved in providing the service levels agreed with our clients for their eCommerce systems.
  • Mahindra Satyam
    Service Delivery Manager
    Mahindra Satyam Nov 2008 - Oct 2011
    Melbourne, Australia
    Along with all standard responsibilities of a Service Delivery Manager, successfully maintained our service levels while working with other Transformational projects to deliver according to the overall Coles decommissioning plan; resulting in 40% reduction in our project portfolio size over 2 years.
  • Myer
    Project Manager
    Myer May 2007 - Sep 2008
    Melbourne, Australia
    Managed to coordinate the successful transition of Myer head office applications from Coles IT to IBM.
  • Coles Myer It - Technical Services
    It Service Manager – Testing Services
    Coles Myer It - Technical Services Sep 2005 - Apr 2007
    Melbourne, Australia
    Establishing and managing the Testing Competency Centre whose objective was to improve the testing capability of Coles Myer. This role presented me with opportunities to be resourceful, innovative and use my negotiating skills to establish a lean team that contributed in a major way to help improve project and support testing activities.
  • Coles Myer It - Technical Services
    It Service Manager – Environment & Tools
    Coles Myer It - Technical Services Nov 2003 - Aug 2005
    Melbourne, Australia
    Managed the team responsible for Methodologies, Technology Strategies, and Standards across Coles Myer IT. The disciplines included, Database, Development Tools, Software Configuration and Testing.
  • Coles Myer It
    Database Manager - Oracle Rdb & Microsoft Sql Server
    Coles Myer It Feb 2001 - Oct 2003
    Managed a technology-based team, where major achievements ranged from influencing team members to transition across to strategic technologies and outsourcing the old, to rolling out new technologies into Coles Myer.
  • Coles Myer It
    Database Team Leader – Oracle Rdb & Microsoft Sql Server
    Coles Myer It Dec 1999 - Jan 2001
    Melbourne, Australia
    Along with the typical DBA Team Lead responsibilties, my role required the planning and execution of a cross-skilling initiative from Oracle RDB to Microsoft SQL Server so that the team could take on the increase in SQLserver based applications that required support.

Demi Liapis Skills

Itil Vendor Management Sql Tuning Service Delivery It Service Management Gap Analysis Database Administration Project Delivery It Outsourcing Stakeholder Management Disaster Recovery It Management Leadership Governance Resource Management Performance Management Outsourcing Pre Sales Global Delivery Business Transformation Business Process Improvement Databases Risk Management Release Management Change Management Pmp Enterprise Software Project Portfolio Management It Operations Service Management Hp Service Center Service Now.com Incident Management Business Process Managed Services Information Technology Sdlc Project Planning Project Management Software Development Life Cycle

Demi Liapis Education Details

Frequently Asked Questions about Demi Liapis

What company does Demi Liapis work for?

Demi Liapis works for Nexright

What is Demi Liapis's role at the current company?

Demi Liapis's current role is IT Service Delivery Management.

What is Demi Liapis's email address?

Demi Liapis's email address is de****@****ail.com

What is Demi Liapis's direct phone number?

Demi Liapis's direct phone number is +614183*****

What schools did Demi Liapis attend?

Demi Liapis attended Monash University, Monash University.

What are some of Demi Liapis's interests?

Demi Liapis has interest in Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Animal Welfare.

What skills is Demi Liapis known for?

Demi Liapis has skills like Itil, Vendor Management, Sql Tuning, Service Delivery, It Service Management, Gap Analysis, Database Administration, Project Delivery, It Outsourcing, Stakeholder Management, Disaster Recovery, It Management.

Who are Demi Liapis's colleagues?

Demi Liapis's colleagues are Hardika Rana, Suchismita Pattanaik, Sid D, Dr. Niharika Mohapatra, Bhabani Pal, Gandhar Thiady, Lipsa Jagadev.

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