Demitrious Brown Email & Phone Number

San Antonio, Texas Area

As a customer service representative with carenet I handle inbound and outbound calls to remind our clients of their prescription refills. I connect or clients to their local pharmasist to schedule their refills in a timely matter. My average handle time and off the phone time are very important metrics which I have to hit every day.

San Antonio, Texas Area

As a customer service representative with Chase I handled inbound calls for our credit card customers who had a concern or questions on their credit cards. This job took alt of knowledge for the banking industry and was a very fast paced job. In customer service I was graded on the quality of my calls and keeping my account errors minimal.

San Antonio, Texas Area

At Pearson I was a customer service representative that helped with clients from school districts that had questions on registering their schools equipment for the upcoming year. We had metrics to hit such as average handle time on each call and quality scores.

San Antonio, Texas Area

With the Customer service position I was in charge of daily orders and making sure our customers orders were done in a timely matter. This job was face to face customer service so my people skills were very vital.