Demitrius Watts Email & Phone Number

Sterling Heights, Michigan, United States

• Manage office for non-profit that specializes in Case Management/Support Coordination and Therapy.
• Manage communication within internal provider network and Macomb County for patient coordination
• Verifying insurance for all new consumers before the first appointment scheduled with appropriate staff.
• Coordinate and conduct all HR onboarding for local (Macomb Office) staff including maintaining staff training, documents, both for company and county specific information.
• Management of PCE systems database (patient medical chart software - VIEWS/FOCUS) consumer information ensures the information is accurate between County and Company systems.
• Management of Local MS Office Access database of clients' information.

Novi, Michigan

• Manage communication with provider network as it relates to event material needs, equipment inventory, and other related topics.
• Broker supply-related provider communications in preparation for Health & Wellness events.
• Reviewed all supply-related event escalations for legitimacy and responding appropriately.
• Review and respond to supply-related escalations initiated by internal or external partners.
• Create supply pick lists for Health & Wellness providers/events
• Submit logistics requests for Health & Wellness events.

Troy, Michigan

• Assist General Motors Purchasing Division on purchasing spare parts and items for various General Motors plants throughout North America.
• Researching spare parts both direct and indirectly to ensure they meet all GM specifications.
• Create and maintain daily spreadsheets and PDF’s with current coded part/manufacturer information.
• Act as a liaison between GM plants, distributors, and original manufacturers.
• Ensure all part items set for purchasing meet local, national, and international needs.
• Skilled in translating communications for domestic and international needs.

Warren, Michigan

• Act as the main liaison between General Motors Dealerships and General Motors Customers for vehicles concerns.
• Partnered with General Motors brand dealerships to assist customers with vehicle warranty, repair, devices/connectivity, or general vehicle concerns.
• Developed and maintained an effective working relationship with General Motors customers and GM dealers.
• Negotiate conflict resolution between dealerships and customers in order to maintain and/or rebuild brand loyalty of the General Motors brand.
• Diffuse and resolve various customer situations while maintaining the balance between the interests of the General Motors brand and customer satisfaction.
• Assist with building effective relationships between the General Motors brand, the dealerships, and the customer.

Greater Detroit Area

• Managed $1.7 million home improvement grants alongside promotion of mortgage products.National Mortgage Licensing Service #832553
• Awarded and managed the full expenditure of a $1.7 million home improvement matching grant program resulting in over $3 million in community reinvestment.
• Maintained communication with over 300 grant recipients to ensure all compliance requirements were met for grant reimbursement.
• Served as a liaison to Mortgage Loan Officers to inform customers of First Merit’s mortgage products alongside available home improvement grants and loans.
• Implemented processes and procedures to streamline the grant process.
• Planned and promoted multiple events with community partners to engage and inform current and prospective home owners of various products.

Greater Detroit Area

• Assisted the Mayor of Detroit and the City’s Communications Director with media and constituent related inquiries and concerns.
• Prioritized and maintained the Mayor’s communications team calendar.
• Served as a liaison for all media inquiries, including local, regional and national print, broadcast and web media. Served as a liaison to City Council and other City departments regarding communication and constituent.
• Assisted in the production of the Mayor’s Office events and announcements including the State of the City.
• Wrote and proofread public announcements and press releases for Director’s review and final approval and distribution
• Implemented processes to help facilitate and sustain effective communications between the general public and the Mayors’ office.

Troy, Michigan

• Instruction on workstation setup for prevention of eyestrain, repetitive strain injuries, and backpain. Give onsite and offsite classes.
• Assist with the operation of mobile devices for the target demographic.
• Maintained a high inbound call volume
• Helped loan officers with files regarding their clients paperwork
• Managed files for clients and forwarded all questions and concerns to the Loan Officer.

Warren, Michigan

• Assisted clients with inquires regarding car maintenance
• Performed regular oil changes and other car maintenance for clients
• Helped maintain the cleanliness of the shop.
• Assistance supervisor in completing nightly assignments.

Greater Detroit Area

• Successfully implemented the broadcast of local and nationally syndicated radio shows to a local market while implementing concert/event/prize promotions for listeners.
• Served as the local producer of the nationally syndicated “Russ Parr Morning Show.”
• Planned and executed various radio event promotions and community awareness events.
• Executed local onsite promotions within the community at various community events
• Coordinate on-air promotional giveaway in conjunction with account executives
• Maintain websites of 105.9 KISSFM, HOT 102.7FM, 1200 WCHB-AM of prize giveaways and news related items.