Dena Funk Email & Phone Number

Wichita, Kansas Area

Newly created “jack of all trades” position encompassing Tier III Support, Data Support, Quality Assurance and Business Systems Analyst skills. Provide a liaison between business leaders, Development, Quality Assurance, Training, and IT Support. Assist in the coordination of work between all of Information Technology and the various business units. Responsible for Operations, Accounting/Finance, Collections and Marketing groups. Later realigned to focus on Operations and Accounting/Finance.2012: IT Lead for the conversion of 121 locations in Canada 2013: Teamed with and provided assistance to IT Project Manager for the conversion of a 68 location acquisition in Texas.

Wichita, Kansas Area

Spearhead the implementation of Borland SilkTest testing tool. Determine testing scenarios, develop test scripts, and lay out steps necessary to get SilkTest up and running in the current environment. Company ultimately decided to move to a different platform for automated testing and did not implement SilkTest.

Application Lifecycle Lead: Oracle FinancialsEnsured system viability on critical business application. Analyzed user needs to ensure projects returning the highest value were prioritized accordingly. Planned monthly application releases. Coordinated long-term projects. Implemented accounts payable processing for two additional refineries. Facilitated ongoing data extraction feed from Oracle Payables into APEX Analytix FirstStrike Fraud Detect system as well as J.P.Morgan Chase’s TradeSphere Restricted Party Screening. Communicated weekly application status, monthly release enhancements and outages with IT Leadership Team.

Provided high-level technical programming and operational support for business applications. Managed weekly software patching to several thousand client sites. Responsible for annual software upgrades: delivery of upgrade, upgrade process, safeguarding features, and tracking. Reduced store conversion timeline from six weeks to less than two by creating a standardized data conversion process. This standardization subsequently enabled record conversion of a large customer acquisition. Served as point-man for 1,440 store conversion: programmed data conversion code for legacy system (approximately 1,000 stores), developed installation scripts, wrote installation and conversion instructions, trained 3rd party installers, coordinated on-the-fly conversion modifications and enhancements during the 14 week conversion and wrote tracking tool for management visibility. Wrote data conversion for accounting migration to Lawson as well as ongoing HR employee update programs. Performed extensive work in software problem diagnosis and correction, disaster recovery, data conversions, bulk data manipulation and government compliance modifications including SOX compliance. Taught general COBOL to lead support technicians. Created multiple software tools to enhance customer support services and assist in delivery of key software updates. Assisted client support technicians on resolution of client problems. Advised development programmers on integration of new features and functions. Gained substantial experience in COBOL programming, Unix scripting and UNIX operating systems.

Systems analysis and programming in finance/billing. Responsible for labor and machine usage (budget and actual) reporting of Boeing Wichita’s Commercial Division to Boeing Corporate. Created and maintained application disaster recovery documentation. Experienced in VM/ESA, IMS, TSO, CICS, COBOL and COBOL II, DB2, Focus, Endevor, Panvalet, and PC Software.

Operated academic mainframe computer, aided users in job flow, dispatched printed output, and maintained computing center hardware.

M.B.A., Business Leadership

Bachelor Of Science, Information Systems

High School Diploma