Dena Joyce
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Dena Joyce Email & Phone Number

Director, Key Accounts, NYRA Bets at The New York Racing Association
Location: Los Angeles, California, United States 5 work roles 2 schools
1 work email found @fanduel.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email d****@fanduel.com
LinkedIn Profile matched
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Role
Director, Key Accounts, NYRA Bets
Location
Los Angeles, California, United States
Company size

Who is Dena Joyce? Overview

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Quick answer

Dena Joyce is listed as Director, Key Accounts, NYRA Bets at The New York Racing Association, a with 347 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at fanduel.com and a matched LinkedIn profile for Dena Joyce.

Dena Joyce previously worked as Senior Key Account Manager at Fanduel and Key Account Manager, West Coast at Tvg Network. Dena Joyce studied at Chapman University.

Company email context

Email format at The New York Racing Association

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{first}.{last}@fanduel.com
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AeroLeads found 1 current-domain work email signal for Dena Joyce. Compare company email patterns before reaching out.

Profile bio

About Dena Joyce

I am a highly committed professional with a stellar record of successfully managing portfolios of high-net-worth customers within the online gambling industry. Known for building strong relationships that drive customer loyalty and deliver exceptional all-round experiences.My talent lies in delivering proactive and tailored service, which significantly enhances customer satisfaction and retention. I possess strong skills in collecting customer data, utilizing it to develop personalized rewards, and collaborating cross-functionally to optimize player activity and drive revenue growth.Well-balanced at all levels: vision vs. execution, strategic vs. tactical, and individual vs. collective.Exceeding pre-determined targets while adhering to responsible gaming protocols is of utmost importance to me. I take pride in my proven track record of mentoring and developing VIP hosts, enabling them to provide value-added services in their customer-facing roles.Please feel free to contact me via email with any thoughts, comments, or questions about my work I'm always interested in making new professional acquaintances.

Current workplace

Dena Joyce's current company

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The New York Racing Association
The New York Racing Association
Director, Key Accounts, NYRA Bets
jamaica, new york, united states
Website
Employees
347
AeroLeads page
5 roles

Dena Joyce work experience

A career timeline built from the work history available for this profile.

Senior Key Account Manager

United States

Senior Key Account Manager, 2018 - PresentIn my most recent role, I administer activities related to the portfolio of over 150 VIP customers by building lasting relationships and increasing customer loyalty through personalized communication and tailored rewards. I engage with cross-functional teams, resulting in increased player activity and revenue generation through joint marketing initiatives and strategic partnerships. • Lead a team that has generated $184M in handle and $11M in net revenue from customer base in the last 12 months.• Engage with senior leadership teams to establish both short and long-term goals for the department, focusing on culture, responsible gaming, return to customer and Salesforce objectives.• Improve monthly reporting for the VIP team and streamline existing reporting processes in close tie with the insights team.• Collaborate with the product team to address current product issues, enhance functionality, and contribute to future development.• Deliver comprehensive and insightful reports on customer portfolios, highlighting significant trends, customer preferences, and opportunities for increased engagement and revenue growth.

Jul 2009 - Jan 2024

Key Account Manager, West Coast

Key Account Manager• Spearheaded all aspects of VIP merchandise and execute impactful marketing campaigns, resulting in increased customer engagement and brand loyalty.• Developed and implemented special offers and exclusive events for VIP players, enhancing their experience and further solidifying loyalty.• Retained a portfolio of high-value players by meeting retention targets and maximizing customer churn through targeted offers, proactive engagement, and exceptional service.

Feb 2014 - Mar 2018

Executive Assistant

Greater Los Angeles Area

Jul 2009 - Aug 2012
Team & coworkers

Colleagues at The New York Racing Association

Other employees you can reach at nyra.com. View company contacts for 347 employees →

2 education records

Dena Joyce education

FAQ

Frequently asked questions about Dena Joyce

Quick answers generated from the profile data available on this page.

What company does Dena Joyce work for?

Dena Joyce works for The New York Racing Association.

What is Dena Joyce's role at The New York Racing Association?

Dena Joyce is listed as Director, Key Accounts, NYRA Bets at The New York Racing Association.

What is Dena Joyce's email address?

AeroLeads has found 1 work email signal at @fanduel.com for Dena Joyce at The New York Racing Association.

Where is Dena Joyce based?

Dena Joyce is based in Los Angeles, California, United States while working with The New York Racing Association.

What companies has Dena Joyce worked for?

Dena Joyce has worked for The New York Racing Association, Fanduel, Tvg Network, and Betfair Us Tvg Network.

Who are Dena Joyce's colleagues at The New York Racing Association?

Dena Joyce's colleagues at The New York Racing Association include Arthur Mells, Gary Marra, Debra Barrow, Andres Acevedo, and Brett Porter.

How can I contact Dena Joyce?

You can use AeroLeads to view verified contact signals for Dena Joyce at The New York Racing Association, including work email, phone, and LinkedIn data when available.

What schools did Dena Joyce attend?

Dena Joyce studied at Chapman University.

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