Dena Lowenberg-Williams Email & Phone Number

Saint Johns, Fl, Us

Jacksonville, Florida, United States

• Performs advanced data analysis using Excel and Power BI and collaborates in the measure creation and troubleshooting Power BI dashboards and reports.• Compiles and creates customized reports and data visualizations in Excel and Power Bi. • Prepare Data• Consult in modeling data• Analyze data• Trouble data points &reports• Experience building and refining complex data visualization dashboards. • Performs regularly scheduled reviews for process improvement, identifying errors or problematic issues & improvement opportunities.• Communicates insights to inform/impact decisions and to shape strategy• Departmental subject matter expert (SME) for Power BI, Microsoft Excel and True North programs.• Create and support data visualizations, insightful reports, and complex dashboards• 10+ years of experience with Excel-based Data Visualization tools• 2+ years of Power Bi end user and 1+ year experience with Power Bi report set up and report creation. • Works independently as the subject matter expert and provides technical support to colleagues • Possesses knowledge of reporting and BI platforms, tools and techniques, and ability to effectively leverage it to support diverse reporting and BI functions• Experienced professional role providing specialized data visualizations to support business needs• Produces weekly, monthly, quarterly and yearly reports which evaluate performance and effectiveness of tactics in all channels, analyzes trends, provides insights and recommendations• Contributes to review of B2B processes and assist in identifying potential opportunities to improve operational efficiencies• Scrub, format and import data for visualizations and reporting purposes• Experience with creating, reviewing and providing constructive feedback for charts, reports, and dashboards• Proven ability to adhere to deadlines and to seek out learning & support.• Interprets and analyzes data from multiple sources and provide standardized visualizations

Remote - Florida

• Viewed as the “Face of MAY” – the client’s first impression and interaction with the company • Built strong relationships and communication with clients, committees, and homeowners• Act as liaison between association board members, accounting department, prior management company, corporate staff, management, and homeowners. Collaborate with multiple departments• Assisted the Vice President of Sales and Marketing in negotiations and provided any support needed to ensure a successful completion of contracts.• Met with clients to assess issues with previous management in able to fully understand the clients’ needs and expectations. • Prepared contracts, created proposals, prepared presentations and provided sales materials/information. • Independently gathered, processed, and analyzed information. • Collaborated with multiple departments within the organization to ensure the successful transition of the client• Maintained records of all contracts and fees and reported contract information to executives and senior management.• Researched the complete management process, duties and products to offer clients the most options and the latest innovations in the industry.• Use knowledge of basic accounting principles and reports to provide a clear view of the associations financial health for the purpose of assimilating the information into MAY’s accounting system, VMS. • Prepare management and the association for transition with the goal of bridging the gap in management to see what problems existed previously and correct them going forward.• Ensured the association had a smooth turnover to new management and accounting so homeowners were not affected in anything but a positive manner. • Handle all documents, requests and processes to ensure nothing was overlooked, everyone was informed, and all procedures were complete.

Remote

• Maintain the CEO’s calendar, field calls and requests, and coordinate meetings • Able to maintain a high degree of confidentiality for proprietary, private and business information• Introduce new employees to the ideals and processes of the company, provide them with a constant point of contact so they feel supported and part of the team, • Design, conduct and coordinate training sessions on an individual and group basis for new and existing employees.• Collaborate with leadership to understand the training needs for each position and employee

Remote

• Implementation and application of new technologies• Spearheaded the set-up, introduction, and implementation of a new software applications• Primary support liaison and point of contact for software contractor and users. • Responsible for providing technical support and able to answer complex questions on function and usage of the software application and its various versions (office, mobile and offline). • Promote and maintain a professional service-oriented image among employees• Handled company training, account setup, data mapping and maintenance of the application • Report weekly to executives and managed all interactions between departments and offices to successfully roll out the software company-wide. • Manage special projects including corporate device issuance, set up and troubleshooting• Performed other duties as needed.

Green Cove Springs, Fl

• Maintained and organized association records.• Collected data and prepared spreadsheets to report data• Researched and verified information for incomplete documents• Reviewed and updated data for existing files and deleted unnecessary files• Handled payments and billing inquiries.• Answered and directed phone calls and emails in a professional manner as required.• Referred architectural violations and concerns to Architectural Review committee.• Processed applications and notified Board for required approval.• Moved data from paper formats to digital files • Responded professionally to owner’s communications in a timely manner.• Documented and followed up on homeowner issues.• Provided general administrative support to board members and homeowners.

Bachelor Of Business Administration - Bba, Business Administration, Marketing

Marketing