Dena Patterson

Dena Patterson Email and Phone Number

Sr. Consultant @ Allstate
northbrook, illinois, united states
Dena Patterson's Location
Lincoln, Nebraska, United States, United States
Dena Patterson's Contact Details

Dena Patterson personal email

n/a
About Dena Patterson

Specialties: Training, Adult Learners, e-Learning, Classroom Training, PowerPoint, Agent Licensing, State Compliance Rules/Regulations, LMS, Continuous Improvement, CI.

Dena Patterson's Current Company Details
Allstate

Allstate

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Sr. Consultant
northbrook, illinois, united states
Website:
al.st
Employees:
63964
Dena Patterson Work Experience Details
  • Allstate
    Process Mastery Consultant
    Allstate Mar 2016 - Present
    Lincoln, Ne
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  • Allstate
    Training Design & Dev. Support Specialist
    Allstate 2007 - Present
    Lincoln, Nebraska Area
    1. Partner with systems personnel for successful implementation of new technology. Consults with system personnel during the development of new functionality to determine user impacts and training implications.2. Determine training needs and develop appropriate format to assist in the development of employees: Create job aids and other training material Prepare, evaluate and assemble course materials and agenda3. Deliver training programs using various delivery methods that drive high performance. Facilitate the delivery of training, conduct on-the job training, and deliver presentations Provide monitoring, coaching and additional training, if necessary Measure student learning during training, provide suggestions for improvement and make decisions on student suitability for deployment Utilize feedback in order to improve training programs4. Lead project teams that coordinate efforts to create quality deliverables
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  • Lincoln Benefit Life
    Training Design & Dev. Support Specialist
    Lincoln Benefit Life Apr 1999 - Present
    Process Information Analytical/problem solving skills Investigate and research information Understanding of products/services/systems used in service center Understanding of policy life cycle and service center workflow Understanding of Microsoft suite of productsCommunicate and document information Ability to recognize potential as well as actual problems and formulate plans for resolution Ability to allocate resources both human resources and equipment Oral and written communication skills in order to write and develop documents  Attend and assist in conducting meetings Conduct or assist in training classesProject Management Organizational skills in order to manage and coordinate projects Project Management skills in order to set priorities, juggle multiple tasks, deadlines, etc. Communications skills in order to efficiently coordinate projects and work with peers. Provide clear, concise and timely project statusMaintain effective working relationships Work effectively with users and other system personnel Exhibit good communication skills Function in a team environment General working knowledge of department goals and objectives General working knowledge of company organization, structure, policies and procedures
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  • Lincoln Benefit Life
    Analyst
    Lincoln Benefit Life Mar 2001 - Jun 2007
    Worked on projects, trained new and existing employees, completed quality verification on processed work.
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  • Lincoln Benefit Life
    Sr. Licensing Rep
    Lincoln Benefit Life Apr 1999 - Mar 2001
    Processed contracting paperwork received from agents.Answered an ACD line.
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  • State Farm Insurance
    Policy Administrative Assistant
    State Farm Insurance Jul 1998 - Apr 1999
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Dena Patterson Skills

Insurance Performance Management Coaching Leadership Training Human Resources Process Improvement Project Management Call Centers Program Management Management Employee Engagement Talent Management Leadership Development Organizational Development Onboarding Life Insurance Newsletters Windows Sharepoint Services Learning Management Systems Lms Systems Interwoven Continuous Improvement Thought Leadership Critical Thinking

Dena Patterson Education Details

Frequently Asked Questions about Dena Patterson

What company does Dena Patterson work for?

Dena Patterson works for Allstate

What is Dena Patterson's role at the current company?

Dena Patterson's current role is Sr. Consultant.

What is Dena Patterson's email address?

Dena Patterson's email address is dp****@****ate.com

What schools did Dena Patterson attend?

Dena Patterson attended Doane University, Crete High School.

What are some of Dena Patterson's interests?

Dena Patterson has interest in Human Resources, Children.

What skills is Dena Patterson known for?

Dena Patterson has skills like Insurance, Performance Management, Coaching, Leadership, Training, Human Resources, Process Improvement, Project Management, Call Centers, Program Management, Management, Employee Engagement.

Who are Dena Patterson's colleagues?

Dena Patterson's colleagues are Shiblu A, Ja'mya Carter, Susan Mink, Tamy Carter, Kristi Galligan, M.a,, Mike Owens, Randy Ice.

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