Dena R. Brown Mba, Msn, Rn, Scrn Email & Phone Number

Cleveland, Ohio, United States

• Facilitates enterprise strategic planning and operational implementation.• Serves as a coach and mentor for enterprise stroke program positions to improve organizational capacity for improvement.• Develops key partnerships throughout the enterprise to drive stroke operational excellence.• Spearheads implementation of standardized stroke care and documentation across the Cleveland Clinic Enterprise System.• Develops, implements and evaluates system-wide policies, procedures and protocols.• Ensures all enterprise stroke centers obtain/sustain accreditation as Joint Commission Disease Specific Certification.• Designs, coordinates and facilitates patient and caregiver education programs and materials.• Manages and supports stroke program development throughout the enterprise.• Educates and consults on principles and methodology related to Joint Commission, Get With The Guidelines, and Coverdell.• Analyzes and communicates enterprise system data with appropriate department, division, institute and organizational leadership.• Conducts and delivers annual stroke program assessments to enterprise hospitals, providing constructive feedback and best practice recommendations in order to ensure program growth.• In collaboration with the Head, Cleveland Clinic Stroke Program, oversees and coordinates Quarterly Enterprise Stroke Meetings-managing/coordinating entity of stroke activity enterprise- wide.• Responsible for interviewing, hiring, performance evaluations, salary administration, corrective action, and career development.

Cleveland, Ohio, United States

• Drive strategic growth, system integration, and business and clinical performance improvement • Collaborate with neurologists, hospitalists, house officers, advanced practice providers and nurses to maintain consistency and coordination of care across facilities • Ensure all locations obtain/sustain accreditation as Joint Commission Stroke Centers • Spearhead implementation of Stroke Care Path, collaborating with Clinical Systems Office to standardize stroke care and documentation across the system• Ensure order sets and electronic medical record documentation is consistent throughout enterprise• Deliver annual stroke program assessments to enterprise hospitals, providing constructive feedback and best practice recommendations in order to ensure program growth• Create electronic dashboards for real-time monitoring of all performance measures, saving time and eliminating need for program managers to use manual chart abstraction • Educate stroke program managers and multidisciplinary caregivers regionally and nationally • Provide Mock Joint Commission Stroke Survey data and preparation• Develops, implements and evaluates policies, procedures and protocols• Lead facilitator Re-Set Stroke Support Group-Westside

Cleveland, Ohio, United States

Responsible for assuring all elements of performance for Joint Commission certified Comprehensive Stroke Center status are met Leads annual accreditation preparation, presentation, and response processes Works collaboratively with all stakeholders to collect, aggregate, and analyze data for the improvement of patient outcomes Presents aggregate data in an organized manner at committee and/or team meetings Develops, implements and evaluates policies, procedures and protocols Keeps abreast of the latest clinical evidence and best practices in stroke care Collaborates with multidisciplinary departments to ensure effective stroke carePage 2 Coordinates and facilitates team meetings Participates in order set development as well as EPIC nursingdocumentation improvement Knowledge in development of dashboards Assists in the development of national conferences Develops and supports performance improvement initiatives thatensure continued improvement of care delivery Serves as resource for in-services, continuing education andclasses for nursing and non-nursing hospital staff Lead facilitator Re-Set Stroke Support Group-Westside Serves as a content expert and coach to Cleveland Clinic regionalfacilities

Cleveland, Ohio, United States

 Collaborated with multidisciplinary stakeholders to ensureeffective stroke care Facilitator of the Stroke Steering Committee meetings Monitored the assigned tasks of the committee members Recommended performance improvement initiatives;monitored and communicated progress to the Stroke SteeringCommittee Ensured compliance of The Joint Commission Primary StrokeCenter standards Responsible for the day to day operation of the program Responded to Code Brain Attacks Monitored compliance with stroke Clinical Practice Guidelines Insured accurate data collection and reporting of performancemeasures Established and monitored education for both internal andexternal professional staff and the community Developed abstracts for posters and podium presentationsaccepted to national and international conferences Coordinated the opening of new endovascular suite (2016) Led two deficiency-free Joint Commission Re-certifications(2015 and 2017) Decreased Door To tPA time from a median of 89 minutes in2014 to a median of 48 minutes in 2017Page 3 Oriented new stroke program managers from multipleCleveland Clinic regional facilities Served as a content expert and coach to other Cleveland Clinic regionalfacilities

Cleveland, Ohio, United States

 Facilitated communication and collaboration among unit staff and other departments regarding issues related to patient care Acted as a role model in creating collaborative professional working relationships with peers, physicians, and all interdepartmental employees Ensured continuity of patient care information between shifts, coordinated patient admitting, discharges, transfers and other operational issues Provided ongoing clinical evaluations of nurses and other direct and indirect patient care providers Counseled employees on performance issues, administered initial corrective actions and collaborated in monitoring attendance issues Participated in interviewing, selecting and appraising the performance of employees Administered Nursing Institute, departmental and Cleveland Clinic policies and procedures Supervised and participated in the daily delivery of patient care Prepared schedule of work assignments assuring adequate coverage on all shifts Participated in and supported quality improvement projects, outcomes studies and research initiatives Assisted in orienting new personnel, continuing education and in-service educational programs Developed and led performance improvement initiatives

Cleveland, Ohio, United States

Managed quality patient care and administrative decisions• Identified and ensured appropriate placement, facilitation and expedition of all patient flow transactions, including direct andPage 4emergency patient admissions and transfers, in accordance withestablished clinical standards and knowledge of disease entities• Facilitated transfers in collaboration with the Transfer Center• Addressed significant patient issues throughout the house andcommunicated with relevant leaders• Handled staffing needs and made modifications, if necessary, toensure equitable staffing arrangements throughout the hospital• Acted as a resource for all caregivers. Performed service recoveryif and when needed• Operated as a liaison in seeking interdisciplinary cooperation tomeet organizational goals; developed and maintained goodworking relationships with physicians, peers and colleagues

Warrensville Heights, Ohio, United States

Master Of Business Administration - Mba, Business Administration And Management, General

Master Of Science - Ms, Nursing Science

Diploma In Nursing, Registered Nursing/Registered Nurse