While working closely with Avoya Travel I became an Independent Travel Consultant. This position was similar to that of a company owner completely in charge of my own workflow, my own customers while also providing Travel Industry services for clients of Avoya Travel.This consisted of contacting customers personally, through email, and phone calls. During this time I had the chance to affiliate with travel sites and companies such as Expedia, Marriott, Booking.com, etc.

Held the role of Vacation Specialist and Travel Planner at Liberty Travel /Flight CentreHandled countless vacations, trips, tours, cruises and ticketing for a very busy travel agency in New York.Consistently specialized in different genres of travel, while maintaining a high booking rate within the office and the company.

Held the position of Front Desk Representative at a very busy Days Inn JFK Airport Hotel. Provided great customer service and a high turn around for this hotel by always being there for the guest's needs, offering comfort during their stay, while also providing sightseeing and tour options for outside the Airport area.Coordinated and accepted reservations through face to face interactions, phone calls, fax, and online reservations.Worked closely with nearby Airport Hotels such as Holiday Inn Express, Hilton, etc. to accommodate different passengers/guests needs

While working at JFK Airport with Swissport I attained a variety of skills and knowledge about the Travel Industry. It was with great pleasure that I met and assisted travelers from all over the world with different cultures and needs.Primarily assisted over 22 airlines during the arrival process at one of the busiest Terminals in the world, Terminal 4 at JFK International Airport.Handled claims of lost and delayed luggage and property of the passengers traveling internationally.Assured great customer service during the handling of their property and luggage by connecting the passenger with their lost belongings.Used airline tracing programs to track and return luggage and property to passengers final destination while working closely with other airports, airlines, and delivery companies throughout the world.

During my time working at Pampa Resturant I was responsible for taking/canceling reservations and presented the customers with their tables. Ensured that any special events or occassions were carefully planned prior to their arrival. Setting the tables at the beggining and end of the day was part of daily routine where together with other restaurant staff we ensured a pleasant ambiance for our customers.Most of the time I was assigned to manage the bar, where I was in charge of opening and closing the check for every customer. I served customers at the bar and also provided drinks for the waiting staff.I was in charge of closing the POS system and accounting for all the money generated from the restaurant.I was responsible for discussing any money related matters and marketing techniques with the manager and owners of the restaurant.

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