Dena M. Digiuseppe Email & Phone Number

Fort Myers, Florida, United States

Answers a high volume of telephone inquiries and processes various account transactions in a call center environment. (100% remote)Provides information and assistance to members and prospective members concerning the Credit Union’s products and services. Provides prompt, accurate, efficient, and professional service, with the utmost concern for confidentiality, security, and privacy of member data. Educates Members on current products and services while cross-selling when appropriateResponds to incoming email and performs requested transactions.

Fort Myers, Florida

Responsible for on-boarding and continual team building training functions with heavy concentration on acquisition training. Position eliminated due to restructuring.

Florida Keys

Served as assistant to the HR Recruiter. Responsible for streamlining application process and revamping Orientation program.