Denae Flores Email & Phone Number

Bothell, WA

• Communicate with customers to inform them of the rich history the McMenamin’s brand possesses
• Preserve a relaxed and fun environment, generating a positive experience for every patron
• Uphold and respect McMenamin’s values and unique culture
• Participate with management at all levels of working together to foster a healthy and efficient work environment
• Complete closing duties including restocking and counting cash drawer

Ventura, California

• Accurately record patron’s orders to worked with team members to serve food and beverages that exceeded guest expectations
• Provide excellent service to all customers while working in a fast-paced and changing environment
• Train and onboard newly hired employees
• Resolve customer complaints and ensure delivery of quality customer service in order to guarantee rapport and retention
• Analyzed staff and patrons to ensure establishment is adequately staffed, including phasing of employees to avoid extra labor costs

Bothell, Washington

Seattle, Washington

• Anticipated customer and store needs by constantly evaluating environment and customers for cues
• Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipes and presentation standards
• Recognized and reinforced individual and team accomplishments by using existing organizational methods
• Worked in a team to create clean, friendly and welcoming environment for partners and guests
• Maintained customer satisfaction with attentive listening and speedy service

Seattle, Washington

• Patrolled assigned post to maintain visibility and observe possible unusual activity
• Investigated and reported maintenance and safety conditions which might endanger clients, associates, or public safety
• Responsible for ensuring all employees on company property have proper company issued identification
• Ensured that the client, its associates, and facility personnel are provided with a safe and professional work environment
• Annotated and reported security related accidents/incidents, fires, evacuations, and hazardous situations

Seattle, Washington