Dena Griffiths Email & Phone Number

I am a Departmental Analyst for the State of Michigan’s Department of Human Services. My current role is that of Human Resource Liaison for nine Michigan counties as a part of the Business Service Centers. I am truly passionate about my role within the department. While I enjoy all aspects of my job, my favorite stage is that moment when I know I have effectively helped my customer reach his/her goal. Before becoming a Departmental Analyst I worked as an Office Supervisor and as a Social Services Administrative Supervisor; I know firsthand how stressful personnel issues can be for the local office within a large department. To work effectively and efficiently with these offices to relieve some of this stress is highly satisfactory.I received my Associates in General Studies from Delta College prior to starting with the Department of Human Services. At Delta College my classes focused on business and computer applications. I graduated from Delta College with High Honors. My career track within the State of Michigan has made great use of my education. For example, with my computer applications knowledge I was able to teach myself to utilize the software needed to pay local providers for their services to the Child Welfare department. Doing this allowed me to process over $36,000.00 in outstanding invoices while working as a Social Services Administrative Supervisor in Shiawassee County. This resulted in saving several accounts with area professionals that provided much needed services to the youth in the welfare program.I am now just months away from finishing classes for my Bachelors of Business Administration in Management with a minor in Human Resources from Baker College. I am on track to again graduate with High Honors. My classes in business and human resources have been extremely valuable to my work with the Business Service Center. Daily I am able to utilize what I have learned to improve service to my customers.

Listed skills include Research, Knowledge Transfer, Expert Determination, Employee Training, and 4 others.