At Babbily, I'm responsible for overseeing and optimizing the end-to-end customer experience, ensuring alignment between customer-centric strategies and the company's overall business goals. I'm tasked with spearheading initiatives to gather and act upon customer feedback, build long-lasting relationships, and deliver data-driven insights that inform product enhancements and strategic decisions. As the voice of the customer within the executive team, I play a pivotal role in shaping a customer-first culture.

As the Digital Content Director at AdToro, I'm responsible for overseeing the client-facing graphic design team and content writing team, and ensuring the development and execution of high-quality digital content across various channels. I'm responsible for developing and executing digital content strategies that align with AdToro's brand and meet client needs. I am also responsible for ensuring that the team delivers high-quality, engaging content that meets client objectives, and provides a positive user experience.

Over the past couple of years, I have had the privilege of working as a freelancer graphic designer for major brands. During this time, I have worked with a diverse range of clients across various industries, helping to create visually compelling designs that effectively communicate their brand message. It has been a challenging yet rewarding experience, as I have had to constantly adapt to the unique needs and styles of each brand. Through this work, I have honed my design skills, expanded my creative capabilities, and gained valuable experience in project management and client communication. It has been a privilege to contribute to the success of these major brands and I look forward to continuing to grow as a designer in the years to come.