Denarius Terry Email & Phone Number

Cypress, TX, US

Cypress, Texas, United States

- Manage shift operations of team of 8 customer service associates in customer service, training and food handling management to ensure successful operations - Train and mentor new employees on duties, expectations and company policies, maintaining a smooth onboarding experience- Analyze shift labor trends to maintain optimal levels of staffing against.

Houston, Texas, United States

- Encourage and drive team efforts towards increasing key locations to at least 90% in large and small format stores- Plan strategies to implement and ensure CMA requirements were met, planogram modules are properly coordinated, and backstock is kept to a minimum- Maintain critical knowledge of all Frito-Lay products and fixtures for spatially challenged.

Houston, Texas, United States

- Perform and train on all guest related services including drive-up processing, purchases, and returns- Recommend Redcards for upsell opportunities- Handling customer requests for follow-up communication with management- Minor asset protection- Team Lead in training:o Responsible for organizing the break-sheet for associates during the work shifto.

- Assessing customer explanation for problem solving options and product endorsement- Determining the customer need in relation to their intended budget to offer the most value adding options- Assist through the duration of customer projects, often including regular communication and productrecommendations to the customer throughout various stages of the.

- Adding value to customer experiences by observing customer interactions, preferences, and stored account data- Served as a private guest service consult for platinum and platinum elite customers to ensure optimal customer experience and return patronage- Analyze opportunities to upsell promotional offers, new foods and beverages, retail, and play time.

- Certified barista and barista trainer- In depth knowledge about drink techniques, structures, and flavor profiles to help in decision making- Suggest promotional offers, upsell new and limited time only food and drinks- Maintain customer retention by establishing and growing lasting consumer relationships- Encourage return patronage by enhancing a.