I am known for getting things done and leveraging people and relationships to maximize effectiveness. My ability to build and nurture professional relationships with diverse partners, leaders, and team members allows me to influence positive change across all levels of an organization. I have an eye for organizational improvement. I build strong organizational structures with standardized processes, metrics, and teams that increase operational excellence, mitigate risks, advance strategic objectives, and enable competitive growth.Change is constant and I view it as an opportunity for learning and growth. I've successfully led teams through many transformations, including cultural shifts and technology modernizations. My focus is on leveraging agile practices to achieve goals and objectives.Championing diversity, equity and inclusion is my passion. I help organizations create a workplace community where everyone feels valued and motivated to contribute their best. I'm committed to boosting team morale and facilitating their professional development. Helping colleagues achieve their career goals is one of the most rewarding aspects of my career.My leadership approach is to empower others. I provide my team with the necessary tools, resources, and support to excel in their roles. By leveraging each individuals' strengths, we can achieve greater success.Areas of ExpertiseStrategy, Planning, and Execution | Organizational Restructuring | Continuous Improvement | Process Automation Streamlining and Standardization | Influential and Trusted Leadership | Multimillion Dollar Budget Oversight Partnership Development, Engagement, and Management | Agile Transformation | Diverse Talent Recruitment Employee Engagement, Development, and Retention | Organizational Change Management | Transformation
The Techpact
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Head Of OperationsThe Techpact 2022 - Present
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Dei Leader – Office Of The Cio (2021-Present)Fannie Mae Nov 2021 - Nov 2024Washington, District Of Columbia, UsRequested by the CIO to re-establish the DEI Program for the CIO in partnership with the enterprise DEI Organization to fuel diversity, equity, and inclusion in the workplace and marketplace. STRATEGIES & IMPACTS■ Collaborated with CIO leader to establish, define, communicate, and advance the DEI plan and goals of fostering a diverse and inclusive workplace; improving the attraction, engagement, and retainment of diverse workforce; and promoting the consideration of diverse suppliers and business partners. ■ Led the Diverse Supplier Initiative that expanded the diversity of supplier base by 300%. Partnered with Procurement to create the strategy, identify diverse suppliers to meet business needs, and execute Master Agreements.■ Re-established relationships with HITEC and ITSMF business partners that enabled the build out of next-generation of Hispanic and Black technology leaders. Championed and facilitated 15+ leaders' participation in HITEC Emerging Executive Program, and ITSMF Emerge, Management, and Executive Academies. -
Vice President, Office Of The CioFannie Mae Nov 2021 - Jul 2024Washington, District Of Columbia, UsDrive alignment of people, process, and technology with the strategic digital transformation priorities of CIO aimed at improving agility to business needs and elevating operating efficiency. Lead team of 20 through 4 direct reports.STRATEGIES & IMPACTS■ Collaborated with CIO leaders to define yearly measurable objectives, drove operations, and mobilized team in executing, tracking, and reporting on advancement of strategic plans, with over 95% of CIO priorities achieving business objectives.■ Drove organizational excellence and efficiency via CIO objectives and key results (OKR’s), achieving >75% of aspirational targets.■ Partnered with Human Resources to define, assess, and upskill the technical competency of 3,000+ employee organization to enable digital transformation success. ■ Created an Employee Engagement strategy that energized employees during the pandemic and throughout the transformation journey, exceeding annual employee engagement index goal of >88%. Introduced Speaker Series, Lunch with a Leader, and AWS Reinvent Watch Party programs that increased inclusivity and collaboration. ■ Launched Career Networking & Development Day that elevated Associate-level employees’ understanding of career opportunities by providing a full day of learning and networking opportunities with CIO leaders; and to create the Campus Internship Recruitment strategy and program that resulted in over 95% of interns transitioning into Associate roles. ■ Built the organizational structure, standardized responsibilities across the 4 Divisions, and automated processes that enhanced strategic planning, improved transparency, and elevated quality, resulting in 18% employee capacity reallocation. -
Executive Leader | Executive Business And Program Office | Coo | Integrated Technology SolutionsFannie Mae Jan 2014 - Nov 2021Washington, District Of Columbia, UsSenior Director – Executive Business and Program Office, Integrated Technology Solutions/COO Organization (2018-2021)Chief of Staff, Integrated Technology Solutions (2016-2021) ∣ Director – Securitization and Servicing Program Office (2014-2018)Selected by leadership as a core member of transformation team to turnaround the Business Transformation Program focused on creating a unified Mortgage Backed Security function. Based upon success, given additional financial and operational responsibility for the Securitization and Servicing Program Office, and promoted to direct the Executive Business and Program Office for new 2,000+ employee Integrated Technology Solutions (ITS) Organization. Oversaw $200M operating budget for 400+ application portfolio.STRATEGIES & IMPACTS■ Built the Project Management Office and executed the divestiture of 3 securitization capabilities and launch joint-venture UMBS securitization product within 3 years. Partnered with technology leaders to design and implement enterprise product development model that was adopted by agile business transformation squads. Led teams in adopting Jira that accelerated transformation.■ Standardized human capital planning, communication, financial forecasting, metrics, and reporting across all 5 Divisions within the ITS Organization. Defined and implemented objectives and key results to measure the organization’s performance. -
Dei Leader – Integrated Technology Solutions (2016-2018)Fannie Mae Feb 2016 - Jan 2018Washington, District Of Columbia, UsAssumed responsibility to lead the DEI Program to increase the diversity of workforce within the ITS organization. Collaborated with Fannie Mae Diversity and Inclusion Office to design and lead networking and planning sessions for enterprise engagement initiatives.STRATEGIES & IMPACTS■ Championed and facilitated partnerships with HITEC and ITSMF Organizations that fueled employee engagement, career advancement, and leadership. Contributed to the 2017 Sponsor of the Year Award from ITSMF through engagement and relationship building.■ Spearheaded and facilitated the implementation of ITSMF’s pilot in-house New Managers as New Leaders Program with 2 cohorts of 20 participants.■ Initiated Fannie Mae’s partnership with INROADS that built a strong pipeline of college interns from underrepresented populations into technology careers, leading to 95% of interns securing permanent positions. -
Management PositionsFannie Mae Nov 2003 - Dec 2014Washington, District Of Columbia, UsDirector/PMO Lead, Capital Markets Infrastructure (2012-2014) ∣ Director – Project Management, Capital Markets (2010-2012)Senior Project Manager – Enterprise Operations, Business-to-Technology Strategy (2006-2009)Senior Underwriting Manager – Single-Family Credit Policy and Standards (2003-2005) -
Scholarship Program ChairThe Hitec Foundation Oct 2018 - Jan 2022Chicago, Illinois, Us
Dena R. Jones Education Details
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George Mason UniversityFinance -
Mit Sloan School Of ManagementManagement And Leadership
Frequently Asked Questions about Dena R. Jones
What company does Dena R. Jones work for?
Dena R. Jones works for The Techpact
What is Dena R. Jones's role at the current company?
Dena R. Jones's current role is Technology Operations Executive | Diversity, Equity and Inclusion (DEI) Program Leader | Technology Transformation.
What schools did Dena R. Jones attend?
Dena R. Jones attended George Mason University, Mit Sloan School Of Management.
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