As CEO and Managing Director, I am tasked with formulating and implementing roadmaps aligned with long-term objectives, utilizing knowledge and skills acquired over the course of 20 years in a fast-paced, technology-driven business environment. I lead people, oversee multifaceted activities, and transform processes while assuring proper qualitative and quantitative staffing. I create, implement, and monitor the strategic and annual road map, as well as the corresponding budgets. In addition, I exert considerable effort to establish an efficient organization and optimize business operations.Notable Achievements: ❑ Became a Reseller of Avaya including Avaya Cloud Office, RingCentral, Alcatel -Lucent Enterprise Rainbow Office, Sestek (develops AI-powered solutions), and Robusta (develops RPA solutions).❑ Established Professional Service partnership with Company Yielder Group (Master Agent & Technology Service Distributor), providing cloud implementation, installation, and maintenance support for their sales partners.❑ Negotiated and closed new partner contracts, playing a key role in expanding growth. The currently registered deals are worth around € 500K whereas the yearly expected recurring revenue per currently registered deals will be € 250K.

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Planned, devised, and aligned all strategies to fulfill the organization's mission of delivering services to global enterprises, maximizing investments, and perpetually adapting technology to the ever-changing customer and market demands. I directed personnel, coordinated multifaceted activities, and managed critical processes, ensuring the quality and quantity of personnel. I devised and implemented annual road maps and managed associated budgets efficiently. In addition, I delivered proposals for improvements and led rigorous efforts to streamline and optimize business operations.Notable Achievements: ❑ Established Professional Service partnership with Company ScanSource Belgium (Avaya Distributor), providing Avaya implementation, installation, and maintenance support to their sales partners.❑ Negotiated and won Proximus subcontract of maintenance and management services of the Avaya Aura and IP Office platforms of its customers with an annual contract value valued at € 450K.❑ Boosted company revenue by 38% with new project negotiations in Germany, Benelux, and MEA.

I championed responsibility for the strategic and operational management of a $ 30M annual turnover with a staff of 20. Implemented key policies while leading routine-based operations of partners, finance, accounting, pre/after-sales, marketing, and supply chain. I coordinated with finance, accounting, and sales teams on revenue accuracy, including forecasting. Also led account management of existing partners; conducting daily risk management analysis, quarterly bonus system financing, and sales performance measuring, following payment and all financial-related activities. Monitored new customer acquisitions and marketing activities; following the acquisition of new partner processes, training, and certifications. Moreover, I developed and implemented product marketing strategies including advertising campaigns, and sales promotions.Notable Achievements: ❑ Yielded annual savings of $2.7 M from invoice control process and financial metrics.❑ Negotiated Avaya Next Business Day tender in 2014 for Turkey and brought new business revenue turnover of $0.1M per quarter.❑ Increased revenue by 20% with new project negotiations and decreased expenses as a percentage of sales by 5% by renegotiating vendor contracts, reducing excess staff, and micro-managing all expenditures.❑ Developed and managed the entire sales cycle for new platforms, facilitating a record number of new customers in 2 consecutive years; onboarding 10 new partners, and bringing an additional $1M in new sales revenue.❑ Championed new marketing strategies and launched five new partner campaigns that increased annual company revenue by 6%.❑ Successfully fostered performance-driven culture by implementing new operational procedures, optimizing company-wide communication of values and objectives, and increasing management's effectiveness by recruiting, selecting, orienting, training, coaching, and counseling managers.

As a Senior Business Consultant, I offered client-centric consulting services on customer service, operations improvement, development of cost-effective solutions for supply chain and logistics, and overall business development. Notable Achievements: BuzlatEurope, Belgium ❑ Delivered interim support and consulting regarding marketing, pricing, and sales strategies as well as logistics and transportation management for the recently launched product “Buzlat” within the European market.EkoLed Aydınlatma, Turkey ❑ Assisted client with the start-up of a new business as an agent of a Dutch company “Lemnis Lighting” in Turkey. ❑ Provided interim support and consulting regarding business development such as local regulations, marketing, pricing, and sales strategies as well as logistics and transportation management

Led EMEA Distribution Centre Warehouse move planning, execution, and process documentation. Analyzed existing logistics structures and workflows, highlighted improvement potentials, and provided valuable recommendations. Performed mapping and optimization of current processes and designed the most efficient logistics solution. Conducted cost and benefits analysis. Notable Achievements: ❑ Set up operational metrics 100% invoice control process and financial metrics.❑ Achieved annual savings of $ 0.4M from process improvement initiatives, and undertaking business development activities. ❑ Successfully renegotiated the contract with 3PL company Kuehne + Nagel.