Dencil Devassy Email & Phone Number

With 20 years of experience spanning multiple industries including IT Infrastructure, Telecommunications, Technology, Banking, and Finance, I am a seasoned Program Manager with a proven track record of delivering complex projects successfully. My expertise lies in Program / Project management, Leadership, IT Service Management (ITSM), Service Catalogue, Windows as a Service (WaaS), Software Deployments, and Change Management,.I am proficient in tools and technologies such as MSP, Jira, Confluence, SNOW, SCCM, Intune, JAMF, and Nexthink, which I leverage to optimize project outcomes and enhance service delivery. My certifications as a PRINCE2 Practitioner, Certified ScrumMaster, and ITIL v3 certified professional underscore my commitment to excellence and continuous improvement.Throughout my career, I have managed and executed projects that drive business transformation, streamline operations, and improve customer satisfaction. My leadership style focuses on fostering collaboration, empowering teams, and ensuring alignment with strategic objectives.I am passionate about leveraging technology to solve business challenges and thrive in dynamic environments where I can apply my skills to deliver value-driven solutions.

Listed skills include Project Management, Management, Microsoft Office, Leadership, and 8 others.