- Office information management, including filing systems, requisition of supplies, and clerical services- Resolving billing discrepancies and securing payments with health insurance providers

- Facility management needs for five (5) separate office locations supporting 30+ employees with the Director of Operations- Human Resources new hire on-boarding and outgoing procedures, office preparation, COBRA and 401(k) rollovers or withdrawals- New office location and suites openings, including furniture procurement, set-up and working with property management companies- Bookkeeping, budget management, vendor invoice processing, payroll and 401(k) submissions- Office, kitchen and lobby maintenance ensuring all were stocked with appropriate food and supplies and clean- Special projects and other duties as assigned, including the development of a Google Drive network for all client intake and company documents, the introduction of a mobile-based security system and conversion of all company email to Google's secure, HIPAA-compliant G Suite platform- Therapist credentialing, including NPI numbers and CAQH numbers and liability insurance coverage- Resolving billing discrepancies and securing payments with health insurance providers- Insurance Explanation of Benefits document preparation for weekly financial deposits- Client database management and payment postings in the Electronic Health Records (EHR) system

- Creating strategic B2B and B2C Integrated Marketing Communications, social media and SEO plans- Managing and creative directing online, print, social media promotional content- Promoting and acting as a media liaison for fundraising events on behalf of not-for-profit organizations- Managing media relationships, requests and databases- Sales and campaign performance report analysis

- Project management of strategic go-to-market plans for new product, application and service launches- Creative direction and management of online, print, social media and on-device promotional content- Contest, sweepstakes and promotion campaign launch management- Virtual goods and premium and standard SMS and MMS campaign oversight, including set-up, programming and monitoring- Vendor relationship management- Graphic asset direction and distribution- uscellular.com and company-wide intranet content creation and distribution- Sales and campaign performance report analysis

- Co-developing, managing and launching B2B and B2C hotel, regional and corporate special offers, packages, promotions and nurture campaigns- Loyalty-based incentive promotion launches and monitoring in partnership with global airline and business partners- Team member in the launch and development of Hyatt’s CRM and RFP management solution for corporate and regional Sales forces- Strategic hotel campaign creation with Sales and Revenue Management teams- Sales report production and analysis of promotions and packages - Creating standard operation procedures and legal copy for all packages and promotions

- Managing hyattbrandmanager.com, an enterprise brand/asset management system for 8,000+ users worldwide- Designing and supervising concepts of print and digital collateral, advertising, and in-room items - Corporate and hotel graphic asset creation- Authoring content and guidelines included in the creation of a Trademark Administration Manual - Developing and conducting global on-site and off-site hyattbrandmanager.com training and employee events

- Targeted media plans for corporate promotions with partner agencies- Project managing the design and launch of hyattbrandmanager.com, an enterprise brand/asset management website for 8,000+ first and second level authorized users worldwide - Developing and conducting global on-site and off-site hyattbrandmanager.com training and employee events- Team member in the global brand and graphic identity re-launch of Park Hyatt Hotels- Corporate and hotel graphic asset creation- Quarterly sales/marketing e-newsletter creation and distribution to 20,000+ colleagues- Writing and distributing press releases to global media- Acting as a hyatt.com Press Room webmaster- Journalist and tourism bureau relationship and requests

- Coordinating the revamp and update of Hyatt’s global Graphic Standards Manual- Line production of four sub-brand television commercials airing on CNNI and internal video news segments- Corporate and hotel graphic asset creation and distributing- Writing and distributing press releases- Acting as a hyatt.com Press Room webmaster- Journalist and tourism bureau relationship and requests

- Case law research, preparation and filing of documents and pleadings at the Federal and State courtlevels- Detailed docket of statues of limitations, deadline, deposition and appointment management- Corporate document preparation, including stock certificates, Articles of Incorporation, Non-Disclosure Agreements and closing packages for mergers and acquisitions- Editing articles for the firm’s quarterly newsletter and governed marketing material production- Constructing closing packages for mergers and acquisitions of small businesses and publicly held corporations- Supervising attorney photo shoots

Plaintiff's Personal Injury Litigation, Worker's Compensation- Researching, preparing and filing documents and pleadings at the Federal and State court levels, including the Illinois Industrial Commission and Illinois Appellate Court – First District- Docket managing statues of limitations, deadlines, depositions and appointments- Processing multi-million dollar verdict and settlement packages- Case law research- Participation in court hearings, depositions and client meetings