Deneen Davis Email & Phone Number

Raleigh, Nc, Us

Raleigh, Nc, Us

United States

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Cary, North Carolina, United States

- Manages the daily operations of an LITC apartment site, including working with residents and supervising office, leasing agent, maintenance and custodial staff.- Supervises, evaluates and signs e-time cards for all staff.- Performs duties as a member of tenant selection team and ensures the completion of work necessary for affordable housing apartments.- Interviews and completes annual resident recertifications on a monthly basis, per housing compliance regulations through the Yardi software.- Maintains close liaison with the Regional and Leasing Managers in coordinating the filling of turnover apartments.- Reviews documents for complete information, coordinates unit preparation for tenant move-ins.- Advises tenants of all payment procedures and ensures follow-up in case of non-payment of rent or other assessed fees.- Develops work schedules for the maintenance and custodial staff; to purchase appropriate equipment and supplies which will assure proper cleanliness of apartments, common areas, sidewalks, parking lots and grounds.- Monitors cost, timeliness and quality of work performed by staff throughout the site.- Interview, hire, and train new employees for building staff.- Conducts at least one walk-through inspection of entire building and grounds quarterly; makes daily spot checks of heavy traffic areas to ensure a high level of sanitation and safety. - Revises and updates instructions for security personnel and resident assistants to ensure optimum safety and efficiency.-Monitors monthly budgetary line items and informs supervisor(s) about discrepancies.- Recommends action when necessary in order to remain within the budget.- Utilizes the chart of accounts for coding and approving expenditures. Verifies the amounts, completion of work, and receipt of materials and submits expenses for payment on a weekly basis.- Responsible for ensuring staff follows HR Policies and Procedures.- Performs other duties as assigned.

St. Louis , Mo

• Responsible for interviewing residents and completing all re-certification paperwork for 74 units using EIV and Onesite.• Responsible for having several copies of Application, interview, move-in and re-certification packets on hand• Completing form and mailing out applications for all “Inquiries”. • Have a good rapport with the residents • Create the Monthly Newsletter as well as Informational Flyers and Bulletins• Update and file all current residents’ files. Update Out-of-Building and Overnight Guest logs• Organize and host craft, game and social activities for the residents• Problem solve when there is a discrepancy with the “I’m OK” cards.• Handling or assist with emergencies and complaints that arise in the building.• Update tenant directories and Call Box as well as Emergency and Privacy Compliance books• Complete maintenance work orders• Inventory office supplies• Initiate background checks for potential residents• Assist with Move-In’s and Move-Out’s• Post rent payments• Complete, catalog and print Month End Reports• Supervise Resident Assistants and Bus Driver• Acting manager when manager is away or unavailable

Wainwright Bldg

Investigates non-support inquiries, prepares cases, interviews custodial and non-custodial parents, and locates a non-custodial parent.Initiates legal mandates for child support where none exists.Receives and processes referrals for location of non-custodial parents in non-support claims, using investigative techniques and a range of state, federal and other resources; pursues new leads as the case develops.Interviews non-custodial parent in order to provide information and advice concerning program policy, procedures and guidelines as they relate to child support obligations, collection and distribution.Initiates legal action and/or genetic testing to determine and/or establish paternity.Uses administrative process and/or legal referral for the establishment of child support and/or medical support orders.Evaluates non-custodial parent's income and expenses to compute the child support obligation amount.Initiates enforcement action on non-paying child support cases by making phone calls to non-paying parents, filing orders and issuing income withholding orders, filing liens of various types, and filing prosecuting attorney and interstate referrals.Performs central registry location services for child support cases under the auspices of the Missouri child support program.Calculates and determines averages on child support cases; monitors payments, requests for refunds and releases payments as appropriate.Reviews and seeks case modifications, as required; prepares evidence packets for legal proceedings with the circuit court and files administrative judgments with the circuit clerk.

Greater St. Louis Area

• Answers inquiries by clarifying desired information; researching, locating, and providing information.• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.• Maintains a polite, friendly and courteous attitude and work atmosphere

St Louis Gallaria Mall

• Meeting and making a connection with customers: asking questions and listen to shoppers' needs, then give options and advice on meeting those needs.• Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression.• Demonstrating commitment and ability to build customer relationships and loyalty through personal interaction and the maintenance of a client file.• Ensuring fitting rooms are ready for customers by promptly clearing out merchandise and returning it to the proper area of the selling floor.• Maintaining selling floor presentations and restocking them as needed.• Learning Macy's systems and procedures to enhance selling efficiency.• Opening, closing and maintaining accurate cash draws.

3917 Lindell Blvd

• Reinstate suspended licenses. Issue duplicate, new and renewed driver’s license, driving permits and state identification cards for all class drivers.• Transfer car titles.• Registered license plates for cars, trucks, boats and recreational vehicles. • Update, reference and process driver and vehicle history through several online and intranet state systems.• Collect all payments and keep accurate ledgers and cash drawers of all transactions.

Olivette, Mo

Licensed Life, Accident and Health Insurance Producer. • To contact potential customer by phone and home visits using returned insurance inquiry cards.• To conduct Video presentations to educate customers on different insurance options.• To complete electronic application forms and basic health screenings for the purpose of insurance coverage.

Raleigh-Durham, North Carolina Area

• Through automated information systems, analyzed, established customer’s situation to determine eligibility for Family and Children Medicaid by processing applications and reviews. • Controlled workload using monthly reports and continuous weekly deadlines. • Worked accurately, with an eye for detail, when implementing financial budgeting, updating, filing and constructing case records for a caseload of over 1500.• Exceeded quality assessments 92+% with Wake County Human Services for nine years.

Cary, Nc

• Sold automotive parts and accessories. Answered customers' questions, and provided information on merchandise and policies. • Greeted customers entering the establishment and calling on the telephone, maintaining a positive enthusiastic customer friendly attitude.

Raleigh, Nc

Therapeutic Mentoring of troubled youths in hopes of teaching them social, behavior and living skills in order for them to become a more productive person. • Monitored emotions and behaviors while stressing individual problem solving techniques. • Kept accurate and precise notes and reports on the purpose of client contact.

Raleigh, Nc

• Administered the required tests, through oral, written, automated, road, obstacle tests and eye exams for applicants for motorcycle, class A, B and C driver licenses and permits.• Problem solved for customers with difficult driving history, vehicle registration, tickets suspensions and termination of licenses.

Chicago, Il

• Lead worker to one of two teams on all special projects with extensive knowledge of HCFA 1500 and HIPAA, along with CPT and ICD-9 coding procedures.• Trained hospitals, doctor offices and medical billing services on new HIPPA regulations.• Scheduled regular, independent and team travel for office visits to train, promote, recruit, enroll to implement the Medicaid program to doctors, hospital, clinic and medical billing services, through seminars and one on one interaction using Power Point presentations on Medicaid billing and coding. • Provided expertise in vendor relations by guiding providers on problem solving, dispute resolution and regulatory compliance with medical billing or system problems for claims processing.• Established a rapport with medical biller’s and Medicaid support staff for the purpose of implementing faster service to all providers.• Completed monthly statistical and narrative and expense reports using with Word and Excel documents for job efficiency and analyzing the Medicaid billing in the assigned territory.• Managed daily calendar, listing all scheduled appointments, travel and per diem expenses for reimbursement.

Associate Of Arts (Aa) Credits Completed - Finishing Ba Degree, Human Resources Management/Personnel Administration, General

Education record

Activities and Societies: Class Completed: Marketing Yourself With LinkedIn - Career Coaching - Resume Coaching - LinkedIn 101 - Resume.