Suicide Crisis Worker
Current-Respond to inbound calls/texts to the call center-Provide Crisis Intervention: Offer immediate emotional support, active listening, and crisis intervention to callers in distress-Assessment and Safety Planning: Conduct thorough assessments of the caller's situation to determine the level of risk and help create safety plans when necessary.-Resource Referral: Connect callers with appropriate resources, including mental health services, crisis centers, helplines, or local community support organizations.-Team Collaboration: Work closely with other crisis hotline operators and supervisors to provide the best possible support to callers.