-Respond to inbound calls/texts to the call center-Provide Crisis Intervention: Offer immediate emotional support, active listening, and crisis intervention to callers in distress-Assessment and Safety Planning: Conduct thorough assessments of the caller's situation to determine the level of risk and help create safety plans when necessary.-Resource Referral: Connect callers with appropriate resources, including mental health services, crisis centers, helplines, or local community support organizations.-Team Collaboration: Work closely with other crisis hotline operators and supervisors to provide the best possible support to callers.

- Curriculum Review, implementation and training- Lesson Planning - Assessment and Review -Professional Development of Teaching staff - In class teaching (toddlers and preschool age)

- Teach Reading/ Literacy skills to Lower Elementary students - Teach self mastery skills (i.e. conflict resolution, healthy communication) to Upper Elementary students

Spiritual counseling for generational trauma - Host online sistar healing community spaces and workshops (virtually and in person)- One on One Tarot Healing Sessions - Group Tarot Healing Sessions - Tarot Pop Up at local events or online

Oversees admin + operations | Space Holder | Provides Spiritual Wellness offerings by appointment only.

Email and Calendar Management Resource gathering and management Engaged with youth in program on a monthly basis

•Provided individual, group and family counseling/therapy to "At-Risk" children and adolescents ages (5-17) in a (group home, outpatient, community-based program, etc.) setting that were diagnosed with Axis I diagnosis such as: Depression, Bipolar Disorder, ADHD, Oppositional Defiant Disorder, PTSD, etc. Some experienced Autism Spectrum Disorders and Intellectual Disabilities.• Met with youth’s family members to discuss behavioral goals and• Collaborated with treatment team of clinical social workers, professional counselors, psychiatrist and other professionals to develop, revise and implement individualized treatment plans.• Provided crisis intervention and emergency services to those "At-Risk" children and adolescents.• Provided case management: referrals and support that linked clients to necessary resources in the community.• Participated in ongoing training and development annually, that included intra-agency training, grand rounds, and professional seminars/workshopsCrisis Stabilization Worker

Supervisory Experience • Supervised between 1-2 Staff• Oversaw weekly tasks within the department• Ensured Quality Assurance of Services• Provided record management oversight; Documentation Review• Ensured documentation compliance with agency, DBHDS and DMAS regulations• Professional Development/ Employee trainingISP Coordinator duties• Collaborated with treatment team of clinical social workers, professional counselors, psychiatrist and/or other professionals to develop and revise individualized treatment plans.

• Supervised between 7- 10 Qualified Mental Health Professionals• Oversaw weekly tasks within the department• Ensured Quality Assurance of Services• Provided record management oversight; Documentation Review• Professional Development/ Employee training• Performance Review/Evaluation• Marketing for AgencyExperience working with Clients:• Provided individual, group and family counseling/therapy to "At-Risk" children and adolescents ages (5-17) in a (group home, outpatient, community-based program, etc.) setting that were diagnosed with Axis I diagnosis such as: Depression, Bipolar Disorder, ADHD, Oppositional Defiant Disorder, PTSD, etc. Some experienced Autism Spectrum Disorders and Intellectual Disabilities.• Met with youth’s family members to discuss behavioral goals and• Collaborated with treatment team of clinical social workers, professional counselors, psychiatrist and other professionals to develop, revise and implement individualized treatment plans.• Provided crisis intervention and emergency services to those "At-Risk" children and adolescents.• Provided case management: referrals and support that linked clients to necessary resources in the community.• Participated in ongoing training and development annually, that included intra-agency training, grand rounds, and professional seminars/workshops