Back with the BEST Hotel Management Company-Concord Hospitality for my 3rd Hotel under Concords Management portfolio.

Direct all aspects of Sales and Revenue Management for a 152 room, focus service, Hilton Garden Inn Hotel located in the beautiful Highland Oaks Business Park in Tampa FloridaLead property in pricing, distribution, revenue optimization and marketing campaigns via the Brand as well as all 3rd party platforms Manage and evaluate various aspects of marketing initiatives and ROI including: online and print collateral, advertising campaigns, brand promotions, Hotel packages, incentive and rewards programs, travel industry promotions and partnershipsAuthor and implement annual Hotel Marketing Plan, Budget and Quarterly Action Plans and all owner reportingWork in tandem with Corporate Revenue Team on Annual Market Segmentation Budget for optimal revenue achievementExceeded annual budgets of over 5 million in top line revenue and increases in market share across all STR Index metrics of Occupancy, ADR and RevParGrowth of room nights from all base accounts as well as prospecting to extensive list of clients/contacts within all market segments including:Corporate, Association, Citywide, SMERF, Travel Industry, FIT AND OTAAnnual pricing and contracting of all Local Negotiated Accounts and thorough knowledge of the RFP process for Corporate National AccountsExpert level knowledge of Delphi FDC as well as all third party bid platforms

Direct all aspects of Sales and Revenue Management for a 168 room, focus service, Hampton Inn Hotel and Universal Studios Partner HotelLead property in pricing, distribution, revenue optimization and brand marketing campaign participation Manage and evaluate various aspects of marketing initiatives and ROI including: online and print collateral, advertising campaigns, brand promotions, Hotel packages, incentive and rewards programs, travel industry promotions and partnershipsAuthor and implement annual Hotel Marketing Plan, Quarterly Action Plans, Weekly owners reporting.Work in tandem with Corporate Revenue Team on Annual Market Segmentation Budget for optimal revenue achievementExceeded annual budgets of over 5 million in top line revenue and increases in market share across all STR Index metrics of Occupancy, ADR and RevParGrowth of room nights from all base accounts as well as prospecting to extensive list of clients/contacts within all market segments including:Corporate, Association, Citywide, SMERF, Travel Industry, FIT AND OTAAnnual pricing and contracting of all Local Negotiated Accounts and thorough knowledge of the RFP process for Corporate National AccountsExpert level knowledge of Delphi FDC as well as all third party bid platforms Excellent relationship with all Visit Orlando And Visit Florida Sales Teams

LEISURE AND BUSINESS TRANSIENT SALES MANAGERWyndham Orlando Resort, Orlando, FL - May 2016-January 2018Effectively soliciting new accounts as well as increasing production from existing accounts in the Leisure Travel segment, focused largely on International Wholesale, Airline crew, Distressed Passengers, Consortia, GDS, as well as many 3rd Party platforms including – Cvent, HelmsBriscoe, Meeting Broker, BCD Travel, Amex, Experient, etc.On Target for Exceeding a 21,000room night budget and 1.4 million in revenue for 2017 from the FIT/Wholesale segment, with room nights and revenue’s focused on Hotel need dates.Pricing and Management of both Wyndham national business transient accounts as well as local account development, successfully adding an additional 2000 room nights in 2016/2017 from new local accounts.Manage entire RFP process for airline crew rooms from proposal, to follow up to sites and fam tours to final contracting and account maintenanceMarket Knowledge of targeted international accounts current buying ability including current exchange rates, political climate, booking windows and patterns and overall market stability Ongoing monitoring and reporting of key international account pacing and production, including competitive analysis.Planning and Executing Fam Tours, site inspections and training sessions as well as professionally represent the Hotel at Trade Shows and Sales Missions for all market segments

All aspects of sales and revenue management for a 100 room full service Hotel and 100 seat restaurantOverhaul former group sales processes including new contracts, client retention methods, analyze all accounts and repricing for increased bottom line profitability, resulting in an additional $125,000 in revenue from existing accounts annuallyImplement new pricing and revenue management strategies for transient and leisure marketsImplement and oversee e-channel sales to ensure no direct reservation displacement leading to a $350,000 increase top line revenue in the first 6 monthsMarket and oversee the grand opening and launch of a new 100 seat upscale, oceanfront restaurant which ultimately garnered two awards from the Ocean City Chamber of Commerce as well as the Cape May Chamber of CommerceAuthor and implement 2015 budget and marketing plan for the hotel sales divisionOversee the redesign all property collateral including rack brochures, property brochures and sales kits for 2015 to ensure consistent branding of the property and restaurant

All aspects of sales and revenue management for a 200 room select service hotel, top line sales of 5 million per yearSales and Revenue Management tasks including: pricing & positioning, inventory management, strategic business analysis, competitive market intelligence, forecasting & pace performance, and overall business evaluationExcellent sales and revenue management skills resulting in rev/par index growth annually of 7-10% in a negative growth marketResponsible for all aspects of group sales (Corporate, Citywide, State and National Association's, SMERF, Special Event, Entertainment and Travel Industry) including cold calls, proposals, contracting Author and implement marketing plan and budget from pre-opening in 2008 through 2014, responsible for creation and delivery of annual presentations to ownership and management including market conditions, marketing plan, budget and projectionsManage all aspects Marriott Rewards redemption, including inventory control and reconciliationTrain front office associates on customer service, sales, Marriott Rewards programs, rate coding, third party reservations and all facets of the check in-check out processesEnsure all front line staff are invested and understand in overall revenue goals and pricing strategyRespond and resolve Marriott Customer Care and Marriott Platinum Desk issuesAdvance proficient knowledge of Marriott Systems including: HPP; MRDW; MRWD; EPIC; MARSHA; FOSSE

Successfully re-establish sales department and cash/transient sales from the ground up after property went 100% comp room/gaming in 1999Author and implement sales department marketing plan and budget from 2002 through property closing in 2007Advise all accounts of property closing and work with each account on relocation and compensationDaily revenue management of 700 room full service casino/hotel resort working in tandem with casino marketing departments to ensure property objectives and profits were realizedEstablished new agreements with all third party sellers (e-channel, receptive operator, travel agent, tour operators, ect.) adding over 5 million to top line hotel revenue over a 5 year periodCreate, hire and oversee meetings and events department, selling 30,000 square feet of meeting and event space and adding over 1M in meeting room rental, AV and catered food and beverage revenue annuallyTrain reservation and front desk associates on all aspects cash sales and proper up-sell techniques

Increased International Tourism spend in Atlantic City from 1 million to 9 million over a 3 year periodAttend a variety of trade shows, both domestic and international promoting Atlantic City as a destinationHire and supervise international sales offices in London and Germany where the goal was to reach key tour operators in these markets and garnering inclusion in their US East Coast ToursAuthor and implement both the international and the domestic tourism marketing plans and budgetsPresent at monthly Board of Directors meetings, outlining successes of the department and seek approval of new initiativesSent qualified group leads to all Atlantic City Convention and Visitors Authority marketing partner hotels each year.