Deneen Williams Email & Phone Number

Atlanta GA

• Serve as a liaison between clients and the construction team
• Provide daily and/or weekly project status reports to the company owner
• Set and confirm customer design meetings, contract execution by all parties and collaborate with sales on proposal planning
• Communicate with clients from initial project pitch (including design and staging if required) until completion
• Manage construction schedules, ensuring payments are received and applied throughout the phases of the project
• Create proposals and approve change orders while ensuring that additional costs and payments are aligned with those changes

Tucker, Georgia, United States

• Conducted system audits and partnered with key stakeholders, legal, and business leaders to ensure compliant recertification of business systems and programs resulting in improved time service
• Prepare compliance and regulatory reports, provide suggestions on the procedures and systems being reviewed, report on the recommendations and findings
• Ensure adult, school, after school programs and day care providers are compliant with company and federal policies, procedures, and processes
• Provided guidance, assistance, coordination, and follow-up on complex problems and ensure resolution
• Train center sponsors on CACFP policies and procedures for federal food program services and conduct off-site monitoring for to ensure sponsors are complying with government agency policies

Alpharetta, Georgia, United States

• Oversaw and coordinated client and sales requirements, and daily procedural and operational status
• Developed monthly sales metrics and created reports for management on sales performance
• Performed user acceptance testing on system enhancements and communicated critical system issues and outages to all regional indirect stores, account managers, stakeholders, and management teams
• Conducted enterprise release analysis and implemented user acceptance testing to ensure software releases exceeded expectations
• Created action plans based on audit results and provided process documentation and training where needed
• Managed the collection and organization of point of sale and inventory data

Alpharetta, Georgia, United States

• Reviewed requirements, approach, and technical design documents to determine application impact and the scope of user acceptance testing
• Designed process flow chart and operational plan to streamline functions and create efficiencies
• Accurately scoped out projects, set objectives and goals, developed schedules, measured performance against goals, and evaluated results
• Created and executed user acceptance test scripts related to detecting and testing revenue controls, including the mining and implementation of appropriate test data
• Collaborated with IT and HQ business testing teams to evaluate existing tools and develop plans to leverage automation or implement manual testing for specific applications
• Prepared special projects, ad hoc reports, and analysis as requested by senior management

Alpharetta

• Managed process improvement projects from inception to completion while maintaining budgetary constraints, project team performance and superior customer service
• Developed standardized process tools, such as implementation status reporting of new customers, designed to improve operational efficiency
• Supervised cross-functional project teams to ensure understanding of and conformity to established project planning guidelines, standards, processes, and methodologies
• Prepared action items, meeting minutes, cost/benefit summaries, project costs, and lessons learned analysis
• Provided project turn-around expertise with an emphasis on regaining customer confidence
• Identified and resolved any cross-functional team issues that might impact critical path items

Bachelor Of Applied Science (B.A.Sc.), Business Administration And Management, General

Business Administration And Management, General